Dispatcher

B Carlson Heating, Air Conditioning, & Plumbing:
Since 1971, we've proudly served the Albuquerque community with exceptional HVAC and plumbing solutions. Known for our outstanding service and customer-first approach, we've built a reputation as the trusted name in the area. Ready to take your career to the next level with a company that truly values its team? Don't let this opportunity drain away—apply today

The Good Stuff:

• Medical, Dental and Vision Insurance
• Pet Insurance
• Employee Discounts
• 401k with 4% company match
• PTO, Paid Holidays, Paid Parental Leave
• Weekly Pay

Job Duties:

• Organize & coordinate daily schedules based on call priority & technician ability
• Dispatch & debrief our technicians
• Monitor performance of service techs
• Communicate with customers in a timely & effective manner
• Understand sales goals & hold team accountable

What you need:

• HS Diploma or GED
• 1+ year of dispatch experience, preferably dispatching technicians
• Proficiency with Microsoft Office or Google Suite
• Service Titan experience preferred
• High ability to multi-task and switch tasks quickly
• Excellent organizational skills