Principal Software Engineer

About Agoda
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings (NASDAQ: BKNG), with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you're ready to begin your best journey and help build travel for the world, join us.

Get to Know our Team:
The Customer Platform department is dedicated to making every customer interaction with Agoda smooth, secure, and memorable. Our vision is to build easy-to-use, high-quality platforms that inspire trust and drive innovation across the company.

We design and deliver the core systems that support customer experiences at every stage of their journey—from secure sign-in and data protection to personalized support after booking. Our solutions empower teams across Agoda to better understand and serve our customers, whether through advanced automation, intelligent customer engagement tools, or seamless communication channels.

With a team of nearly 150 talented professionals from diverse backgrounds, we foster a culture of collaboration, curiosity, and continuous improvement. We're passionate about solving complex challenges and creating technology that truly makes a difference. If you're excited by the idea of shaping the future of customer experience on a global scale, you'll thrive with us.

The Opportunity:
The Customer Platforms engineering team at Agoda builds and maintains the core technology powering customer interactions across Agoda's products. We ensure millions of customers enjoy seamless, secure, and personalized experiences from booking to post-stay support.

As a Principal Full Stack Engineer, you'll act as a key individual contributor—overseeing execution and design within the Full Stack Engineering group. You'll focus on improving Developer Experience and removing development bottlenecks. Our fast-paced, innovative environment gives you the opportunity to drive impactful changes that optimize how Agoda's teams build, test, and deploy software.

In this Role, you'll get to:

• Lead and mentor teams of talented engineer working in Customer Platform consist of Customer security such as Auth,