Store Manager

Overview
We are seeking a dedicated and dynamic Store Manager to lead our retail team. The ideal candidate will be responsible for overseeing daily operations, ensuring exceptional customer service, and driving sales growth. This role requires strong leadership skills and the ability to communicate effectively with both staff and customers. A passion for retail and a commitment to excellence are essential for success in this position.

Mobilelink is a premier Cricket Wireless authorized retailer with locations across the U.S. We're passionate about delivering wireless solutions with top-tier customer service. Our Store Managers lead from the front, driving performance and creating a strong, team-first culture.

Duties

• Supervise daily store operations, ensuring adherence to company policies and procedures.
• Lead and motivate a team of employees, providing guidance and support to achieve sales targets.
• Conduct employee orientation and ongoing training to enhance team performance.
• Manage cash handling processes, ensuring accuracy and security in all transactions.
• Maintain inventory levels by overseeing stock management, including ordering and merchandising products.
• Implement effective marketing strategies to attract customers and increase store visibility.
• Provide excellent customer service by addressing inquiries, resolving issues, and fostering a positive shopping experience.
• Utilize phone etiquette to communicate with customers effectively, enhancing their engagement with the store.
• Communicate performance expectations clearly and coach for improvement.
• Handle scheduling, payroll, and store reporting duties.

Requirements

• Proven experience in a retail management role or similar supervisory position.
• Strong communication skills, with the ability to engage effectively with diverse customers and staff.
• Experience in cash handling procedures and financial management within a retail environment.
• Bilingual or multilingual abilities are highly desirable to better serve our diverse customer base.
• Knowledge of stock management practices and market trends relevant to the retail industry.
• Ability to supervise a team effectively, fostering an environment of collaboration and motivation.
• Strong problem-solving skills with the capacity to make decisions under pressure.
• 2+ years of wireless retail or sales management experience.

Join our team as a Store Manager where you can make a significant impact on our business while developing your career in retail management

Job Type: Full-time

Pay: $ $17.00 per hour

Benefits:

• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Experience:

• Management: 3 years (Preferred)
• Sales: 3 years (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person