Concierge

Description
Concierge – Cumberland Crossing Manor

McCandless, PA

Casual, Non-exempt

Hours vary per week. This position is for evening, weekend, and holiday hours.

Starting Pay:
$15.00/hour - $18.00/hour; Depending on experience

Cumberland Crossing Manor, part of UPMC Senior Communities and managed by Presbyterian SeniorCare Network, is an assisted living community. Join our award-winning organization and make a positive impact on the lives of residents, their family members, and your team members every day

The Concierge works as part of the administrative staff to greet visitors, answer questions, and refer inquiries to the appropriate person or department to ensure that visitors and residents are promptly served. The role will also receive and relay telephone messages and refer callers to the correct location to ensure each caller has an excellent customer service experience. Successful candidates must be highly motivated, disciplined, reliable and able to function independently while dealing with residents, visitors and other team members in a calm, professional manner.

As part of Presbyterian SeniorCare Network, you will be offered great PERKS and BENEFITS:

• Competitive rates with the opportunity for annual increases.
• Retirement Savings Plan with an employer match.
• Schedule flexibility to accommodate your needs.
• Recognition Programs, Team member Referral Bonuses, Free Parking, and much more

Requirements For The Concierge

• Relevant experience in a customer-facing position preferred.
• Long-term care or health experience preferred.
• Maintain confidentiality of assignments and work well under pressure of deadlines.
• Exhibit flexibility in work schedules and the ability to multitask for several individuals.
• Possess strong interpersonal skills to effectively interact with visitors, residents, and team members.
• Demonstrated knowledge of Microsoft Office 365 software, the operation of multi-line telephones, and other basic office equipment.

APPLY today; make a difference every day