Peer Support Specialist

Summary:  

The Certified Peer Support Specialist – Behavioral Health Urgent Care (BHUC) provides coaching, mentoring, and consultation in a Tier IV BHUC for adults 18+ with mental health or substance abuse disabilities, promoting recovery, self-advocacy, and integration while supporting the therapeutic milieu. This position is critical to supporting the mission and vision of Southeastern Integrated Care. 

Essential Duties and Responsibilities: 

• Maintains ratio in facility; provides wellness self-management, recovery, supports, coping, advocacy, independent living skills.   
• Assists self-determination/decision-making; teaches functional skills (meds, finances, daily living).  
• Models recovery; promotes advocacy/rights; develops/modifies crisis plans, advance directives, relapse prevention.  
• Supports stable housing, education/job training, community linkages; provides case management.  
• Instills hope using personal recovery experience; engages/serves consumers; promotes recovery culture.  
• Reports to QP on goals; completes PSS documentation per NC 8A/8G, LME requirements.  
• Participates in 24/7 on-call; coordinates first response.   
• Ensures HIPAA/CFR-42 confidentiality; maintains records/progress notes; documents billable encounters in EMR within 24 hours.   
• Attends meetings/trainings; collaborates on needs; other duties to support quality services/mission.  

Supervisory Responsibilities:

This position does not oversee staff. 

Qualifications:

Education/Experience

• Minimum High School Diploma/GED

Required Skills/Abilities

• Collaborate 5 days/week 
• Document per Medicaid/SEIC standards 
• Read/write service notes 
• Present info effectively.  

Certificates, Licenses, Registrations

• NC Certified Peer Support Specialist (maintain)
• Valid driver's license.  

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work is typically performed in an office environment, community, or home with potential exposure to crisis. 

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; talk and hear; and taste and smell. The employee frequently is required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee is occasionally required to sit and climb or balance. The employee must be able to lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to drive and operate a personal vehicle safely and adhere to all applicable state and traffic laws.