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eCommerce ArchitectHTC Global ServicesByron Center, Michigan, United States

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eCommerce Architect

HTC Global Services
  • US
    Byron Center, Michigan, United States
  • US
    Byron Center, Michigan, United States

About

Job Description
About the Opportunity
We are seeking an experienced
Senior eCommerce Solution Architect
to lead the digital transformation initiative for a large-scale retail grocery enterprise. This role will be responsible for designing and implementing a modern, headless commerce architecture supporting multi-brand operations across 200+ locations. You will work at the intersection of commerce platforms, enterprise integrations, and customer experience, translating complex business requirements into scalable technical solutions.

This is a high-impact role where you'll shape the commerce architecture for a multi-billion dollar retail operation, working with cutting-edge technologies and solving challenging integration problems in the grocery retail space.

Key Responsibilities
Architecture & Design:

  • Define and own the enterprise commerce architecture roadmap for multi-brand retail operations.
  • Design comprehensive solution blueprints for headless commerce implementation across web, mobile, and in-store channels.
  • Create reference architectures and reusable patterns for commerce platform integrations.
  • Establish architectural governance and technical standards for development teams.
  • Lead technical design sessions and architecture review boards.
  • Document architectural decisions, design patterns, and integration specifications.

Platform & Integration Leadership

  • Architect API-first commerce solutions connecting multiple enterprise systems (ERP, POS, WMS, CRM, Loyalty).
  • Design microservices and integration patterns using enterprise integration platforms (MuleSoft, or similar).
  • Define data flow and orchestration strategies across commerce, store systems, and fulfillment networks..
  • Establish security, scalability, and performance standards for commerce implementations.
  • Guide implementation of headless CMS and content delivery strategies.
  • Design real-time inventory synchronization and order management architecture.

Technical Leadership

  • Collaborate with Product Owners, Engineering Leads, and stakeholders to translate business requirements into technical solutions.
  • Mentor and guide engineering teams on architectural best practices and design patterns.
  • Lead proof-of-concept initiatives for new technologies and integration approaches.
  • Conduct architecture assessments and recommend optimization opportunities.
  • Partner with infrastructure and DevOps teams on deployment strategies and platform operations.
  • Drive technical decision-making across multiple engineering pods/teams.

Stakeholder Management

  • Present architecture proposals and technical strategies to executive leadership.
  • Facilitate alignment between business objectives and technical implementation.
  • Partner with third-party vendors and SI partners on integration requirements.
  • Provide technical guidance during vendor selection and evaluation processes.
  • Communicate complex technical concepts to non-technical stakeholders.

Experience
Required Qualifications:

  • 10+ years of enterprise software architecture experience, with 5+ years focused on eCommerce solutions.
  • Proven track record designing and implementing large-scale commerce platforms for multi-location retail operations.
  • Deep expertise in API-first architecture and RESTful/GraphQL API design patterns.
  • Strong experience with headless CMS platforms and content delivery strategies.
  • Extensive background in complex system integrations connecting commerce platforms with ERP, POS, WMS, and other enterprise systems.
  • Experience with enterprise integration platforms (MuleSoft, Boomi, Informatica, or similar).
  • Hands-on experience with microservices architecture and distributed systems design.
  • Background in retail, grocery, or consumer goods industries strongly preferred.

Technical Skills

  • Commerce Platforms: Hands-on architecture experience with modern commerce platforms (Shopify Plus, CommerceTools, SFCC, SAP Commerce, Adobe Commerce, or similar headless platforms).
  • Integration Technologies: Deep knowledge of API gateways, message queues, event-driven architectures, iPaaS solutions.
  • Frontend Architecture: Understanding of modern frontend frameworks (React, React Native, , or ) for headless implementations.
  • Backend Technologies: Experience with , Java, .NET, or Python in commerce contexts.
  • Data Architecture: Strong understanding of data modeling, caching strategies (Redis, Memcached), and CDN implementations.
  • Cloud Platforms: Experience architecting solutions on AWS, Azure, or GCP.

Specialized Knowledge – Big Plus

  • Understanding of grocery retail operations including perishables management, multi-banner operations, and in-store fulfillment.
  • Experience with omnichannel fulfillment architectures (BOPIS, curbside pickup, delivery scheduling, last-mile integration).
  • Knowledge of POS system integrations and real-time transaction synchronization.
  • Familiarity with loyalty program integrations and personalization engines.
  • Understanding of product information management (PIM) and digital asset management (DAM) integrations.
  • Experience with
  • Byron Center, Michigan, United States

Languages

  • English
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