Title Assistant

HOW YOU'LL CONTRIBUTE

• Performs a wide range of administrative duties that require experience, skill and knowledge of title policies and practices.
• Creates and maintains files, records and reports; monitor and track workflow
• Responds to inquiries and gathers information to resolve issues and complete the title process.  Communicates information and prepares documentation and reports
• Communicates with internal and external groups
• Other duties as assigned

WHAT YOU'LL BRING

Required Education, Experience, Certification/Licensure

• High School diploma or equivalent
• 2+ years title industry experience

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

• Experience with MS Office suite
• Excellent verbal/written communication skills
• Able to maintain professionalism and a positive service attitude at all times
• Strong detail orientation
• Customer service orientation
• Exercises good judgment
• Working knowledge of company and/or client operating systems

** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. **

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act).

First American intends to conduct a review of an applicant's criminal history in connection with a conditional offer. First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.