District Manager

Links Car Wash

Tampa, Florida, United States

Tampa, Florida, United States

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About

About Links Car Wash:
Links Car Wash is a fast-growing, innovative startup reshaping the car wash industry. By acquiring existing locations and developing new sites, we aim to set the standard for exceptional customer experiences. With an ambitious target of adding 50 sites annually over the next 5 years, Links Car Wash is committed to becoming an industry leader. Join us as we scale our operations and establish ourselves as a leader in the market.
Position Summary:
The District Manager is responsible for overseeing the day-to-day operations of multiple car wash locations within a designated region. This role ensures operational excellence, maximizes profitability, and drives customer satisfaction across all assigned sites. The District Manager will lead and support site managers, ensure compliance with company standards, and foster a culture of continuous improvement.
Key Responsibilities:

Oversee daily operations at multiple car wash locations to ensure consistent service quality and efficiency

Implement standard operating procedures (SOPs) and ensure compliance with company policies and safety protocols

Conduct regular site visits to monitor cleanliness, equipment functionality, and employee performance

Recruit, train, and develop site managers and frontline team members

Set clear performance goals, provide feedback, and conduct performance evaluations for site managers

Foster a positive work environment that encourages teamwork, accountability, and continuous learning

Ensure a high level of customer satisfaction at all locations by addressing customer feedback and resolving service issues

Monitor and analyze customer reviews, complaints, and feedback to identify trends and areas for improvement

Lead initiatives to improve the overall customer experience

Monitor financial performance and key performance indicators (KPIs) for each location

Develop and execute strategies to increase revenue, reduce costs, and improve profitability

Prepare and present operational and financial reports to senior management

Oversee the maintenance and repair of equipment at all locations to minimize downtime and ensure operational efficiency

Coordinate with maintenance teams or external vendors to schedule preventative maintenance and emergency repairs

Ensure all sites comply with health, safety, and environmental regulations

Conduct safety audits and address any identified hazards or compliance issues

Promote a culture of safety and ensure all employees are trained on safety procedures

Qualifications:

Bachelor's degree in Business Administration, Operations Management, or a related field preferred

3-5+ years experience in multi-site management, preferably in the car wash, retail or service industry

Proven ability to lead and develop high-performing teams

Strong understanding of operational processes, inventory management, and quality control

Knowledge of financial management principles, including budgeting, forecasting, and cost control

Ability to identify operation challenges and implement effective solutions

Excellent communication and interpersonal skills for engaging with team members, senior leaders, and customers

Ability to prioritize multiple tasks and manage time effectively in a fast-paced environment

Work Environment:
This position operates in a field-based environment with frequent travel to multiple car wash locations and may include overnight travel. The role may involve exposure to outdoor elements, as well as walking standing, and working around equipment and moving vehicles.
Benefits:

Competitive Pay

Paid Time Off

Health, Dental, and Vision Insurance

401K Match

Parental Leave

Why Join Links Car Wash?
At Links Car Wash, you'll join a team dedicated to revolutionizing the car wash industry. As a District Manager, you'll play a crucial role in shaping the future of our operations, directly impacting our growth and brand presence. Join us to help build an industry-leading company and develop your career in a dynamic, entrepreneurial environment.
Note: This job description is intended to provide a general overview of the responsibilities and qualifications of the position and may be subject to change or modification to meet the needs of the business.

Tampa, Florida, United States

Languages

English

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