Housekeeping Manager

Location Overview
Join our team in Amangiri. Blending into untouched red-rock country on over 900 acres of the Colorado Plateau, Amangiri and its satellite, Camp Sarika, reflect dual aspects of this ancient desert landscape. A serene sanctuary, Amangiri's 34 modernist suites, Aman Spa and mesa-embracing pool echo the tranquillity of the canyons. Camp Sarika, with its 10 tented pavilions, answers the region's call to adventure. An unrivalled base for exhilarating expeditions and fireside connection, the camp has its own restaurant, lounge and spa suites.

Role
The Housekeeping Manager leads and supports the housekeeping team in maintaining the highest standard of cleanliness and guest service at both Amangiri and Camp Sarika. This role ensures that rooms and public areas meet luxury hospitality expectations and that guest needs are met with exceptional care from arrival to departure.

Key Responsibilities

• Ensure guest satisfaction by anticipating needs and exceeding expectations
• Lead daily housekeeping operations at Amangiri and Camp Sarika
• Support and assume leadership in the absence of the Director of Housekeeping
• Train, supervise, and develop the housekeeping team, including supervisors
• Conduct daily briefings and inspections of rooms, public areas, and back-of-house
• Oversee room readiness, turndown service, and special guest requests
• Ensure effective communication between departments (Front Office, Engineering, Laundry)
• Manage inventory, par levels, and timely ordering of supplies and amenities
• Coordinate guest laundry, lost & found, minibar, and uniform programs
• Develop and implement departmental SOPs, onboarding, and training programs

Requirements

• Minimum 2 years of housekeeping management experience in a luxury hotel or resort
• Strong leadership, training, and delegation skills
• Excellent communication skills, both verbal and written
• Proficient in PMS, HotSOS, and Microsoft Office
• High attention to detail, organizational and time management skills
• Strong knowledge of cleaning procedures, laundry operations, and inventory systems
• Valid driver's license with a clean driving record
• English language proficiency; multilingual is a plus
• High school diploma or GED required; hospitality or related education preferred
• Must be able to pass a pre-employment drug screening

Physical Requirements

• Ability to stand, walk, bend, and lift for extended periods
• Capable of lifting moderate loads and working in both indoor and outdoor environments

Benefits
At Aman Group, we believe that our colleagues are at the core of our success. We offer a range of benefits to support both your personal and professional growth across existing and upcoming destinations. From exciting development opportunities to competitive compensation, we prioritise and support your career journey, making you feel valued, included and at home.

• Aman Global Complimentary Night Programme
• Discounts on Food & Beverage outlets, spa treatments, and Aman retail
• One meal provided per shift
• 401k plan with partial match after one year of service
• Free vision, dental, and life insurance
• Amangiri pays 90% of your medical health plan and 100% of your vision and dental benefits
• Paid time off
• Work in one of the most iconic resorts in the world
• Be part of a global team dedicated to excellence, growth, and wellbeing

If you thrive in an ultra-luxury environment and are passionate about warm and personalised hospitality where every detail matters, we invite you to join us on our journey.