Demand Planner

The Demand Planner is responsible for developing accurate demand forecasts, analyzing sales trends, collaborating with cross-functional teams, and ensuring optimal inventory levels to support business goals. This role plays a critical part in balancing customer demand with operational capabilities and supporting the company's overall supply chain strategy.

RESPONSIBILITIES:

Forecasting & Demand Planning
•    Develop, maintain, and improve short-, medium-, and long-term demand forecasts using statistical models, historical data, and market intelligence
•    Analyze sales trends, customer behavior, and product lifecycle patterns to drive forecast accuracy
•    Monitor forecast performance (accuracy, bias) and implement continuous improvements to forecasting processes
•    Manage demand planning for new product introductions, promotions, and product end-of-life transitions

Cross-Functional Collaboration
•    Partner with sales, marketing, operations, planning, and finance to align demand assumptions and gather input on market changes
•    Facilitate regular S&OP (Sales & Operations Planning) demand reviews, sharing insights, and validating assumptions
•    Communicate forecast changes, risks, and opportunities to key stakeholders

Inventory Management
•    Translate demand forecasts into inventory requirements to ensure optimal stock availability while minimizing excess and obsolescence
•    Support safety stock and reorder point calculations in collaboration with planning
•    Monitor inventory levels, back orders, and customer service metrics to drive corrective actions

Data Analysis & Reporting
•    Prepare and deliver demand planning reports, dashboards, and KPIs to leadership and operational teams
•    Identify demand drivers, trends, and deviations and recommend actions
•    Maintain data quality within ERP/MRP systems and demand planning tools
•    Other Duties as assigned
 

•    A strong understanding of various ERP systems (like Visual, SAP, Oracle, or Microsoft Dynamics) and their modules (including finance, supply chain, and HR) is essential; knowledge of Infor Visual is a bonus
•    Strong negotiation and contract management skills
•    Knowledge of international trade, Incoterms, and global logistics
•    Excellent verbal and written communication skills
•    Strong interpersonal and customer service skills
•    Excellent organizational skills with exceptional attention to detail
•    Excellent time management skills with a proven ability to meet deadlines
•    Ability to function well in a high-paced and at times stressful environment
•    Proficient with Microsoft Office Suite, including MS Word, PowerPoint, and Excel
•    Strong analytical and problem-solving skills
•    Ability to adapt to the needs of the organization and employees
•    Ability to prioritize tasks and to delegate them when appropriate
 

REQUIREMENTS:

•    Bachelor's degree in supply chain, business, engineering, or related field 
•    3 – 5 years of experience in demand planning, forecasting, supply chain planning, or similar roles
•    Experience with forecasting models, demand planning software, and ERP systems
•    Experience with S&OP processes, preferred
•    Experience in a manufacturing, distribution, or operations environment, preferred