WMHC Program Director

JOB DESCRIPTION

Job Classification: Program Director

Working Title: Western Mental Health Clinic Program Director

The Program Director is responsible for the programmatic operation and oversight of staff and recipients at the JBS-Western Mental Health Clinic. The individual will have supervisory authority over the clinical staff of the clinic, as well as the support staff except for the nursing staff. As a member of senior management this position ensures the development, implementation and evaluation of policies, programs and services consistent with the Authority's goals and objectives and helps to ensure compliance with ADMH Administrative Code and Alabama Medicaid Agency regulations. This is a highly responsible position that requires strong supervisory skills, thorough knowledge of performance improvement processes in an outpatient mental health setting, and the demonstrated ability to work to build strong partnerships with community leaders, stakeholders, and providers.

Supervised by: Executive Director

Employees Supervised: Clinical and Support Staff at JBS-WMHC

Division: Western Mental Health Clinic

Normal Work Hours/Days: Monday – Friday 8 AM to 4:30 PM

PRIMARY JOB FUNCTIONS

• Oversee and supervise the daily operation of the JBS-WMHC clinic, clinical staff and support staff, including outpatient services, day rehabilitation, and IPS supported employment.

• Responsible for the development and implementation of WMHC goals, objectives, and operational plans.

• Provide supervision and consultation to the clinical staff on challenging cases.
• Communicate with the clinical staff regarding timely chart updates and corrections.
• Responsible for overseeing and monitoring the completion of clinical documentation and required billing information for all services provided by the staff in accordance with the Alabama Administrative Code and Alabama Medicaid Agency regulations.
• Engage with clinicians, therapists, and other treatment staff to ensure quality services are provided to meet the mental health and social determinants of health needs of all recipients served at the clinic.
• Consult with the Clinical Director to design and implement the provision of excellent clinical services to recipients in the western catchment area
• Participate in the CQI/PI processes related to service delivery and effectiveness.
• Responsible for the physical assets of the Authority used at the WMHC, including buildings, vehicle(s), computer equipment, and furniture and fixtures.
• Responsible for working with the Controller/Associate Director and operating within the board approved WMHC budget, including revenue generation/staff productivity and expense monitoring/control.
• Perform other duties as assigned by the Executive Director.

MINIMUM QUALIFICATIONS

• Master's Degree in counseling, social work, psychology, or marriage and family therapy. Licensure in Alabama (LICSW, LPC or LMFT) is preferred.

• Two years of experience working with recipients diagnosed with serious mental illness.

• Progressive management experience in a behavioral health setting.

• Experience developing a culture of excellence and high-quality clinical service provision.

• Transformational leadership skills that promote staff satisfaction, productivity, and high quality of service delivery.

• Valid Alabama driver's license and driving record acceptable to the agency's automobile insurance carrier for inclusion on the agency policy. Suitable automobile to permit the required travel. Must show and maintain car insurance equal to or in excess of the State of Alabama standards for automobile insurance coverage.

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of adults with severe mental illness.
• Knowledge of mental health diagnosis, treatment, and symptoms in adults.
• Knowledge of the community and available community resources.
• Knowledge of psychotherapy principles and techniques.
• Knowledge of psychotropic medications, including their use and side effects.
• Knowledge of individual assessments and provision of therapy.

• Ability to make clinical decisions/recommendations for recipient care.

• Excellent expressive and written communication skills.

• Knowledge of legal and ethical issues relating to confidentiality of recipient records and the ability to interpret and apply them within the behavioral health setting.
• Ability and willingness to document activities and maintain records. Familiarity and competence in the use of an electronic health record. Knowledge of the Avatar NX electronic health record is highly desired.
• Knowledge of interviewing techniques and principles, as well as solution-focused problem-solving skills.