Operations Coordinator

Position Description Summary

The Operations Coordinator plays a critical role in ensuring that the facilities of our children's advocacy, domestic violence, and rape crisis organization are safe, secure, trauma-informed, and fully operational. This includes overseeing the maintenance and operations of our emergency shelter, advocacy offices, and administrative spaces across multiple locations. The ideal candidate will balance hands-on tasks with coordination of vendors and compliance to safety standards, ensuring that our environments support healing, privacy, and dignity for survivors and their families.

Major Job Responsibilities

· Oversee daily facility operations including cleanliness, maintenance, security and general repairs at the various office locations.

· Coordinate with external vendors for cleaning, HVAC, pest control, waste management, and other contracted services.

· Conduct routine safety inspections, oversee quarterly emergency drills and address potential hazards at each location in collaboration with program directors.

· Track maintenance requests and manage work orders. Oversee the maintenance and administration of agency vehicles.

· General administrative and financial support for the finance team and CEO.

· Combination of office/administrative work and on-site physical activity.

· Regular travel between office locations.

Requirements

• High school diploma or equivalent; associate's or bachelor's degree in business administration, or related field preferred.
• 2+ years of facilities coordination or operations experience, preferably in a nonprofit or mission-driven environment.
• Strong organizational, multitasking, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Basic knowledge of building systems (HVAC, electrical, plumbing).
• Proficient in Microsoft Office.
• Ability to work independently and collaboratively.
• Ability to lift 25–50 lbs and perform physical tasks related to facility upkeep.
• Valid driver's license and clean driving record.
• Clearances/background checks required.
• Bilingual candidates are encouraged to apply and are compensated.

About Hopeful Horizons: Hopeful Horizons is a 40 year-old local nonprofit organization with a mission to protect, treat and prevent and a vision of building a community without abuse. For more information on the organization and its programs, please visit our website at

Job Type: Full-time

Pay: From $45,000.00 per year depending on qualifications and experience.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• May require some weekends/evenings

Work Location: In person

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings