Associate Director

• Salary: $100,000 - $105,000
• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution
• Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events

• Build and maintain strong partnerships with property management, owner, county, city, law enforcement, and other key partners.
• Supervise managers, clinical supervisors, Community Liaison, and other key staff. Support them in assessing areas of improvement, system changes/needs. Provide feedback, coaching training, and disciplinary action as needed.
• Participate in countywide meetings; provide feedback on successes and necessary course corrections-at the site and system level.
• Lead, in consultation supervisor and program management staff the development of new programs and lease-ups.
• Ensure that all aspects of each site meet internal and external standards (clinical, resident services, harm reduction, community engagement, etc.)
• Engage in on-going tracking and evaluation of program goals and effectiveness.
• Provide support to staff when dealing with client crises. Problem solves with managers on challenging participant and partner situations.
• Oversee and approve the allocation of various housing support funding.
• Work with PSH staff to ensure in real time and accurate data entry is occurring.
• Facilitate case conferencing and administrative meetings.
• Develop materials, assessment tools, job descriptions, and other program processes/documents/tools.
• Develop policy and procedures, services delivery, and other aspects of the program.
• Other duties as assigned.

• Bachelor's degree in Psychology, Human Services, Social Work, Sociology, or related field.
• 4 years of experience providing program coordination and staff supervision.
• Experience with HUD CoC, and Medi-Cal funding sources.
• Experience with program development, monitoring, and evaluation.
• Ability to work flexible hours, including some weekends and evenings.
• Use of personal vehicle, proof of a valid and current California Driver's License and current insurance along with a clean DMV record required.

• Excellent verbal & written communication, organizational, and time management skills.
• Strong analytical and problem-solving skills with meticulous attention to detail.
• Ability to work well independently and collaboratively with teams.
• Ability to build supportive and respectful working relationships with participants, sensitivity to, and understanding of the special needs of the homeless.
• Understanding and practice of culturally sensitive components of direct service delivery through open dialogs and self-exploration with diverse groups.
• Experience in building strong collaborative relationships with other non-profit, city, and county partners.
• Knowledge and ability of the following evidence-based models: Harm Reduction, Housing First, and Motivational Interviewing.
• Ability to effectively intervene in crises using de-escalation techniques. intervening in crises using de-escalation techniques.
• Proficiency in Microsoft Office programs, systems, and platforms.
• Ability to learn and use required mobile devices and business-related applications.
• Outstanding communication skills and high degree of emotional intelligence, cultural humility, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

• Communicating with others to exchange information; seeing to read a variety of materials.
• Manual dexterity for use of keyboard, tools, controls; repetitive motion that may include the wrists, hands, and/or fingers.
• Remaining in a stationary position, often standing, or sitting for prolonged periods, while at a desk or working on a computer.
• Ability to drive and sit in a car for prolonged periods of time.
• Ability to move between floors, ascending and descending stairs.
• Light work that may include moving or lifting objects up to 25 pounds.
• Ability to squat, bend at the waist, crouch, reach overhead and horizontally, and kneel.

• Napa, California

Languages

• English