IT Administrative Assistant

JOB TITLE:

INFORMATION TECHNOLOGY ADMINISTRATIVE ASSISTANT

DIRECT REPORT: IT Leadership Team

SUMMARY OF POSITION

As an Information Technology Administrative Assistant, you will play an essential role in supporting the Information Technology Department that serves 4 schools (Cabrillo Point, Mission Vista, Pacific Coast, and SoCal Scholar Academies) by responding to the diverse needs of its administrative and support staff.

Clerical responsibilities include: Reception, managing phone calls, scheduling, data entry, reports, management of supplies, documentation, and filing.

Assigned tasks may sometimes be technical in nature and often require the use of online systems or spreadsheets, making computer proficiency absolutely essential.

Ideal candidates have experience in the IT field and as a personal or administrative assistant.

Qualified candidates will have relevant work experience and possess a high degree of computer proficiency, experience manipulating spreadsheets and will be comfortable working with web-based tools.

Candidates must be attentive, meticulous, flexible and willing to learn and perform a broad variety of tasks

DUTIES AND RESPONSIBILITIES

• Reception, assisting with walk-ins, returns, IT support for staff and families.
• Maintaining department and school documents including policies and procedures
• Administrative support for communication points, outreach, weekly updates for staff and families
• Scheduling, calendar entry, coordinating and planning meetings, events, team meeting minutes, data entry, spreadsheets, reports, phone calls, purchasing assistance
• Assistance with phones and queues (Zoom)
• Support ticket, task and project assignment, monitoring, escalation
• Work with vendors, contracts, quotes, and updating accounting via Procurify
• Generate package shipping labels, arrange pickups, returns
• Assistance with maintaining, organizing, and tracking assets and inventory
• Other duties as assigned

REQUIREMENTS

• Report in person to the Poway office Monday to Friday 8 am to 4:30 pm
• Self-starter; proactive; resourceful and reliable.
• Demonstrated ability to maintain attention to detail and accuracy while multi-tasking.
• Ensure excellent customer service and teamwork practices at all times.
• High degree of computer proficiency
• Ability and desire to learn new technologies quickly.
• Professional verbal and written communication
• High school diploma
• Acceptable Live Scan and TB test results
• Typing 35 wpm
• Ability to lift up 50 pounds
• Complete the school's Transportation/Driving Policy and provide all supporting documentation to the school's Human Resources Department

RECOMMENDED

• Experience in the IT field
• Experience as a personal or administrative assistant
• Self-starter; proactive; resourceful and reliable.
• Demonstrated ability to maintain attention to detail and accuracy while multi-tasking.
• Ensure excellent customer service and teamwork practices at all times.

BENEFITS

• Health Insurance (Medical, Dental, and Vision)
• Flexible Spending