AV Engineer

Job Description:

Audiovisual Live Events Technician

(Audio & Video Graphics Operator – Financial Services)

Department: Digital Workplace Services & Support

Reports To: IT-AV, Support Team Lead

Employment Type: Full-Time / Contract

Location: NYC Campus – 1271 & 1285

Environment: Regulated financial institution (Investment Banking, Markets, Asset Management)

Role Context (Financial Services–Specific)

This role supports mission-critical, executive-level communications including:

• Earnings calls and analyst briefings
• Investor days and capital markets events
• Board meetings and executive town halls
• Regulatory, compliance, and risk communications
• High-profile internal and external hybrid events

Accuracy, confidentiality, redundancy, and professionalism are non-negotiable.

All work aligns with AVIXA CTS standards and enterprise IT governance frameworks.

Position Summary

The Audiovisual Live Events Technician (Audio & Video Graphics Operator) is responsible for the live operation of audio systems, video playback, and executive graphics in a high-security, low-latency, zero-failure financial-services environment.

The role emphasizes:

• Precision cue execution
• Signal integrity
• Operational discipline
• Client confidentiality
• Regulatory awareness

Key Responsibilities

1. Executive Audio Operations

• Operate and manage professional audio systems for executive speech, panels, and hybrid meetings
• Configure and operate:
• Digital mixing consoles
• Wireless microphone systems with frequency coordination
• Audio DSP, matrix routing, and monitoring paths
• Ensure:
• Clean, intelligible executive audio
• Zero feedback
• Redundant audio paths where required
• Support secure audio feeds for recordings, webcasts, and regulatory archives

2. Video Playback & Financial Graphics Execution

• Execute high-accuracy video playback for:
• Earnings decks
• Market data visuals
• Legal disclaimers and regulatory slides
• Operate live graphics systems:
• PowerPoint / Keynote / PDF
• Lower-thirds, title cards, timers, and executive identifiers
• Ensure:
• Correct version control
• Formatting accuracy
• Aspect ratio and resolution compliance
• Coordinate tightly with show callers and event producers to avoid material misstatements or premature disclosures

3. Signal Flow, Redundancy & Reliability

• Maintain full understanding of end-to-end AV signal flow, including:
• SDI / HDMI / NDI
• Dante / AES67 audio networking
• Secure network segmentation (AV vs IT)
• Validate:
• Redundant playback systems
• Backup audio paths
• Failover procedures
• Perform pre-event testing, rehearsals, dry runs with executive stakeholders, and Corporate Communications

4. Live Event & Hybrid Execution

• Execute events involving:
• In-room audiences
• Remote executives
• External participants (analysts, regulators)
• Coordinate with:
• IT networking teams
• Information Security
• Compliance and Legal
• Maintain calm, discreet presence in C-suite and board-level environments

5. Compliance, Security & Documentation

• Adhere to:
• Information security policies
• Confidentiality requirements
• Financial regulatory obligations (e.g., recording retention)
• Support:
• Signal flow documentation
• Post-event reporting
• Incident tracking and root-cause analysis
• Follow AVIXA-aligned safety and operational standards

Required Qualifications

Experience

• 3–5+ years supporting live events in:
• Financial services
• Corporate headquarters
• Broadcast or mission-critical environments
• Direct experience supporting executives, board meetings, or regulated communications

Technical Skills

• Professional audio mixing and monitoring
• Video playback and live graphics operation – ATEM Switcher
• Strong understanding of AV signal flow
• Ability to troubleshoot under live, high-pressure conditions

Professional Attributes

• Discretion and confidentiality
• Exceptional attention to detail
• Clear communication under pressure
• Strong partnership mindset with IT, Compliance, and Events teams

Certifications (Preferred / Required)

• CTS (Certified Technology Specialist) – Required or in progress
• CTS-I or CTS-D – Strongly preferred
• Dante Level 1–3
• Manufacturer certifications (Shure, Yamaha, Barco, Blackmagic)

Physical & Work Requirements

• Lift up to 50 lbs.
• Stand for extended periods
• Flexible schedule aligned to global markets
• On-site presence required for executive events

AVIXA CTS Competency Matrix

(Mapped to Investment Banking Live Events)

AVIXA CTS Domain

Competency Level

Application in Financial Services

Audio Systems

Advanced

Executive speech reinforcement, redundancy planning, feedback avoidance, secure audio feeds

Video Systems

Advanced

Playback accuracy for earnings decks, SDI/HDMI routing, display confidence feeds

AV Signal Flow

Advanced

End-to-end understanding across secure enterprise networks

Live Event Production

Advanced

Cue-based execution for earnings calls, investor days, board meetings

Content & Media Management

Advanced

Version control, formatting accuracy, compliance-approved visuals

Networking & AV over IP

Intermediate–Advanced

Dante audio, NDI where approved, IT coordination

Troubleshooting

Advanced

Real-time issue resolution under zero-tolerance conditions

Project & Event Coordination

Intermediate

Working from run-of-show, cue sheets, and technical scripts

Safety & Best Practices

Intermediate

AVIXA safety standards, clean cabling, equipment handling

Customer Service & Professionalism

Advanced

Executive presence, discretion, calm under pressure

Documentation & Standards

Intermediate

Signal flow diagrams, post-event reporting

Ethics & Compliance Awareness

Advanced

Confidentiality, regulatory sensitivity, information control

Job Type: Contract

Pay: $ $70.00 per hour

Expected hours: 40 per week

Work Location: In person