Employee Relations Specialist

• Independently lead investigations into employee concerns and policy violations.
• Serve as a consultative partner to HRBPs and leaders, guiding them through complex disciplinary decisions, performance conversations, and employee interventions.
• Independently evaluate risk, document findings, and recommend resolutions using a fair and consistent framework.
• Conduct structured fact-finding processes, interviews, and workplace assessments where appropriate.
• Identify patterns or systemic issues and collaborate on mitigation strategies, including process changes or policy updates.
• Provide ER coaching to people leaders, including how to manage employee conflict, provide feedback, or handle difficult conversations.
• Support ER-related training efforts and mentor Level 4 ER Specialists on best practices in case handling.

• You have a BA/BS and 4+ years of experience in employee relations, human resources, conflict resolution, or workplace compliance.
• You have experience handling employee relations matters and guiding employees and managers through workplace concerns.
• You are highly organized and detail-oriented, with the ability to track and manage multiple cases simultaneously.
• You are an excellent communicator, able to explain policies and case outcomes clearly to various stakeholders.
• You are solution-oriented, balancing business needs with employee fairness and compliance considerations.
• You are adaptable and thrive in a fast-paced, evolving environment.
• You have experience working with case management systems or HR technology tools.

• HR or ER certifications (e.g., SHRM-CP, PHR)
• Experience working in a fast-paced, high-growth environment (e.g., tech/startup experience)
• Familiarity with employment laws and best practices in employee relations
• Previous experience conducting training or coaching managers on workplace policies.

Nice-to-have skills

• Training
• Coaching

• San Francisco, California

Work experience

• HR

Languages

• English