Sales Support Administrator
Rafferty Resourcing
- West Wickham, England, United Kingdom
- West Wickham, England, United Kingdom
About
We are on the lookout for a dynamic Sales Support Administrator who is passionate about technology to join a well-respected company in Wickham. If you're eager for something unique, and want to learn something completely new, this opportunity might be just what you need.
The Role You'll receive full tech training to equip you with the knowledge and skills needed to navigate the technical landscape of the business seamlessly.
You'll play a key role in the day to day operations, providing administrative support to the Business Development Manager whilst they are out on the road engaging with customers.
Your responsibilities will include managing sales orders, preparing quotations, providing order updates, coordinating with internal departments and delivering first‑class customer service - no two days are the same!
This role has been a fantastic starting point for a number of successful people in the business with great opportunities for personal and professional growth. This role could lead to a number of different avenues including Account Management and visiting customers across the UK and beyond.
Duties
Managing customer enquiries promptly via telephone and email
Developing and maintaining relationships with customers, understanding their needs and potential challenges
Providing accurate information regarding products and services
Preparing and submitting quotations to meet customer deadlines
Entering sales orders onto the system, organising sales information clearly and concisely
Ensuring customer satisfaction through follow‑up communication
Addressing customer concerns and escalating issues when necessary
Maintaining an accurate CRM system, updating customer details and ongoing activity
Supplying essential data and reports to enhance sales team productivity, contributing to sales key performance indicators
Supporting the Business Development Manager and wider teams with daily tasks of administration; organising documents and appointments
The Person The ideal candidate would be someone with an interest in technology and experience working in similar commercial sales support roles.
Strong communication skills, exceptional attention to detail, and excellent organisational skills are a must.
Candidates must be confident solving problems, managing their own workload, answering telephone calls and regularly communicating with clients via phone and email.
Proficiency in Microsoft Office and CRM software is also required.
If you are ambitious and committed, and you are looking for a challenging and fulfilling career, we invite you to apply for this thrilling opportunity.
Additional Information The company offers a competitive salary, a comprehensive benefits package, and great opportunities for career growth and development.
Salary negotiable depending on experience
Working hours are Monday to Friday 8:30am to 5pm
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Languages
- English
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