Sr. Manager, CAM Advance Analytics

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

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What you'll be doing

As the Senior Manager, CAM Advance Analytics & Model Support, you will be part of a fast-paced, agile team and responsible for providing advanced analytical support and statistical insights to the reporting, analysis, and strategic initiatives for CIBC's Collections function. As Senior Manager, you'll deliver impactful analytics, develop strategies, and drive enhanced business decisions on managing collections performance, customer interactions, and financial outcomes. With your deep expertise in advanced analytics, you will play a key role in optimizing collections strategies and supporting operational excellence. You will be the primary analytics partner to collections leadership, translating complex collections data into clear, actionable reporting and insights for senior management.
You will be responsible for transforming raw data into actionable insights, ensuring that collections leaders and stakeholders have the understanding they need to optimize performance and reduce losses. You will design and deliver robust analytics and reporting frameworks tailored to the needs of the collections leadership team, enabling data-driven decisions at every stage of the collections lifecycle.

You  will collaborate with model development teams to test, implement, and monitor model performance, support ongoing model maintenance and enhancement activities. You will ensure models meet business requirements. You will identify opportunities to improve model accuracy and efficiency.

Additionally, you will work closely with other teams in IT, Business Intelligence, and Risk to ensure data integrity and compliance with governance standards.
At CIBC, we enable the work environment most optimal for you to thrive in your role. You'll have the flexibility to manage your work activities within a hybrid work arrangement, where you'll spend 1–3 days per week on-site, while other days will be remote.

How you'll succeed

• Analytical Mindset - Challenge the status quo through critical thinking and thoughtful analysis. Diagnose business operation environments, especially within collections, and prudently test hypotheses to identify actionable insights that drive operational improvements.

• Domain Knowledge - Well-versed in best practices and new discoveries in analytical fields, with a strong focus on collections operations, processes, and performance metrics. Apply your knowledge to develop and enhance reporting and analytics for collections leadership.

• Collections and/or Risk Management Data Expertise - Utilize your in-depth knowledge of collections processes (early-stage, mid-stage, late-stage, and dialer collections) to support analytics, reporting, and modelling to generate insights into collections performance, trends, and opportunities.

• Machine Learning & Advanced Modelling - Lead the application and development of machine learning, advanced modelling techniques, and data science solutions to solve complex business problems within collections. Mentor and coach the analytics team in building predictive models, utilizing AI, and deploying advanced statistical methodologies to optimize collections strategies and outcomes.

• Analytics Innovation - Foster a collaborative and innovative environment focused on continuous learning and technical excellence. Adopt new technologies and analytical approaches to remain at the forefront of industry best practices in machine learning and data science.

• Relationship Management - Foster working relationships with business partners, particularly within the collections function, to create a collaborative atmosphere. Cultivate new relationships aimed at creating solutions to common objectives and ensure alignment of analytics and reporting with business priorities.

Who you are

• You have significant experience in advanced analytics, machine learning, and data science , particularly within collections operations and/or risk management. You have experience in developing and deploying predictive models, advanced statistical techniques, and AI-driven solutions.

• You are highly skilled in modelling, data mining, and statistical analysis using tools such as SAS, SQL, Python , and other machine learning frameworks. You excel at translating complex data and modelling outputs into clear, actionable insights for senior leadership, enabling data-driven decisions and strategic improvements.

• You have a proven track record in designing, implementing, and optimizing advanced analytics frameworks and reporting solutions. You are an advocate for innovation and continuous improvement , proactively seeking out new modelling techniques and analytical approaches to solve business challenges. You possess strong critical thinking and problem-solving skills , with a keen attention to detail and a passion for leveraging data science to drive operational excellence.

• You communicate technical concepts effectively to both technical and non-technical stakeholders , fostering understanding and support for analytics-driven initiatives. You are committed to living CIBC's values—trust, teamwork, and accountability —and bring your authentic self to work every day.

• You love to learn. You're passionate about growing your knowledge. You have a strong sense of curiosity.
• Values matter to you . You bring your real self to work and you live our values - trust, teamwork, and accountability.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

• We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

• Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

• We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

• CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-

• CIBC is committed to clarity in our hiring process. All roles posted are opportunities we're actively recruiting for, unless stated otherwise.

• You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

• We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency).

• We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

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