Operations Manager

Operations Manager

Role Purpose

The Operations Manager ensures that projects, people, and processes run smoothly, efficiently, and consistently across the company. This role strengthens organizational discipline, improves performance, and drives scalable systems that support growth. The Operations Manager is a key integrator between field operations, project management, preconstruction, and leadership.

Key Responsibilities

1. Project Delivery Excellence

2. Oversee project execution to ensure safety, quality, schedule, and budget standards are consistently met.

3. Implement systems and procedures for planning, communication, and accountability.

4. Support direct reports and foremen in resolving constraints, ensuring commitments are clear and honored.

5. Operational Systems & Process Improvement

6. Build and refine repeatable processes (field operations, project controls, handoffs, reporting, etc.).

7. Standardize workflows to reduce variability and rework.

8. Track KPIs and operational metrics; drive continuous improvement initiatives that enhance productivity and reduce waste.

9. Team Leadership & Development

10. Provide coaching, support, and accountability for field and project teams.

11. Lead with humility—listening first, seeking input, and elevating others.

12. Support workforce development through training programs, performance reviews, and leadership development.

13. Cross-Functional Coordination

14. Act as the connective tissue between departments, ensuring communication flows clearly and commitments are met.

15. Facilitate preconstruction-to-field handoffs, weekly project scheduling meetings, and post-project reviews.

16. Align operations with company strategy and ensure standards remain consistent across all jobs.

17. Shop & Maintenance Oversight

18. Oversee shop operations, including equipment storage, tooling, fabrication support, inventory management, and shop workflow.

19. Supervise the maintenance program for all equipment, vehicles, and tools—ensuring assets are serviced, safe, and ready for deployment.
20. Drive preventive maintenance schedules and track equipment usage, uptime, and lifecycle costs.
21. Ensure efficient logistics for equipment dispatching, returns, repairs, and asset tracking.

22. Uphold safety standards, documentation, and organizational discipline within all shop and maintenance operations.

23. Safety & Compliance

24. Promote a culture of safety and ensure adherence to company policies and regulatory requirements.

25. Review incident reports and ensure corrective actions are implemented with integrity.

26. Growth Enablement

27. Build scalable operational systems that prepare the company for increased volume.

28. Identify operational bottlenecks and proactively solve them before they impact growth.
29. Foster a growth mindset throughout the team, encouraging innovation and continuous learning.

How This Role Embodies the Core Values

Do What You Say

• Sets clear expectations and ensures commitments—internal and external—are followed through.
• Models reliability and drives ownership across the organization.

Do the Right Thing

• Makes decisions based on integrity and long-term impact, not short-term convenience.
• Holds the team to high ethical and quality standards.

Humility

• Leads by serving the team, removing obstacles, and recognizing contributions.
• Welcomes feedback and adjusts processes when better ideas emerge.

Grow or Become Extinct

• Advocates for constant improvement, modernizing processes, and upskilling teams.
• Ensures the organization stays competitive by learning, adapting, and innovating.

Success Profile

The ideal Operations Manager:

• Is process-driven, disciplined, and exceptionally organized.
• Communicates with clarity and confidence across all levels of the business.
• Thinks strategically while acting pragmatically.
• Builds trust quickly through consistency, transparency, and follow-through.
• Thrives in a growing company that values accountability, character, and continuous improvement.
• Has the ambition and capability for upward mobility, positioning them to assume greater responsibility and contribute at the senior leadership level as the company grows.

Job Type: Full-time

Pay: $120, $150,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Health savings