Operations Manager

About Us

We are a growing youth enrichment organization dedicated to providing high-quality, engaging, and safe programs for children. Our mission-driven team values professionalism, accountability, flexibility, and positive leadership. We are seeking an experienced Operations Manager who can confidently lead teams, manage daily operations, and support staff growth in a child-centered environment.

Position Overview

The Operations Manager is a key leadership role responsible for overseeing daily operations, staff performance, and program quality. This position requires a professional, flexible, and patient leader who can work independently, manage people effectively, and uphold organizational standards.

Key Responsibilities

• Oversee daily operations across programs and locations
• Directly manage, support, and mentor staff and supervisors
• Monitor staff attendance, punctuality, and scheduling
• Address attendance concerns and ensure accountability
• Conduct disciplinary actions when necessary, including proper documentation
• Ensure programs meet safety, quality, and organizational standards
• Communicate professionally with staff, families, schools, and leadership
• Identify operational challenges and implement creative, effective solutions
• Foster a positive, respectful, and growth-oriented team culture

Required Qualifications

• Minimum of 2 years of direct management or leadership experience
• Must be at least 18yrs old, able to pass a background check and drug test
• Prior experience overseeing attendance and disciplinary actions
• Strong organizational and time-management skills
• Ability to work independently and make sound decisions
• Professional, dependable, and adaptable
• Patient, understanding, and emotionally intelligent
• Flexible schedule and ability to adjust to program needs

Preferred Qualities

• Confident, fair, and consistent leader
• Clear and compassionate communicator
• Creative, solution-focused problem solver
• Calm under pressure and comfortable having difficult conversations

What We Offer

• Competitive pay starting at $25/hour, based on experience
• Mileage reimbursement
• Supportive leadership and growth opportunities
• Meaningful work positively impacting children and families
• Collaborative, mission-driven work environment
• Genuine love for working with children
• Ability to connect with others and support team development

Job Type: Full-time

Pay: $ $30.00 per hour

Expected hours: 25 – 40 per week

Benefits:

• Flexible schedule

Application Question(s):

• Describe your experience managing staff attendance and punctuality.
• Have you ever conducted disciplinary actions with employees (verbal warnings, written warnings, performance plans, etc.)?
• Briefly describe a time you had to address a performance or behavior issue with an employee. What was your approach?
• This role requires working independently and making leadership decisions without constant supervision. Are you comfortable with this responsibility?
• Do you have experience working in environments involving children (schools, youth programs, childcare, enrichment programs, etc.)?
• Why are you interested in working in a child-focused organization?
• Are you flexible with scheduling and able to adapt to changing program needs?
• This position starts at $25/hour with mileage reimbursement, depending on experience. Does this meet your expectations?

Experience:

• management : 2 years (Preferred)

Work Location: Hybrid remote in Sacramento, CA 95825