Pricing Specialist

Pricing Desk, Lead

Job Summary

Unity Connected Solutions is a full-service communications provider specializing in the design, implementation, optimization, and management of voice, video, and data technologies. We aim to enhance business productivity, efficiency, and communication quality. At Unity Connected Solutions, we collaborate closely with our clients to address their most critical communication challenges, partnering with them to deliver tailored solutions that meet their specific business needs. Our company is "Driven by Customers, Powered by Trust."

Reporting to the VP, Finance, this role is critical in supporting the Sales team and other internal teams by managing the end-to-end quoting and procurement process, all with an underlying objective to optimize gross profit. This role requires strong attention to detail, negotiation skills, and the ability to manage a high volume of administrative tasks with urgency and accuracy.

You will partner closely with Sales, Engineering, Implementation, and Procurement teams to ensure quotes are complete and accurate. If you have a strong work ethic and enjoy working in a fast-paced, high-impact environment and have experience supporting both SaaS/cloud and traditional product sales, we'd love to hear from you

Key Responsibilities

Quoting & Proposal Management:

• Prepare customer quotations/proposals in the ERP system accurately and in a timely manner.
• Liaise with internal teams (primarily Sales, PMs, and SEs) to gather necessary information to prepare quotes.
• Follow-up with Sales on quote status (pending/win/loss).
• Process signed quotes and ensure full co-ordination of vendor order processing in conjunction with project timelines (work with project managers).

Pricing & Financial Analysis:

• Analyze Total Contract Value and gross profit margins.
• Manage costs including the end-to-end vendor negotiations, taking advantage of various promotions, incentives and volume discounts.
• Maintain and update vendor price list and customer sell price in ERP.
• Identify opportunities to improve gross profit through vendor negotiations and order consolidation.
• Provide insights into pricing trends, profitability, and winning strategies.

Procurement & Vendor Management:

• Negotiate pricing and terms with vendors.
• Issue purchase orders (POs) to vendors and track delivery status.
• Coordinate with vendors and internal team to ensure timely and accurate order fulfillment.
• Maintain and build strong relationships with vendors.

Administrative Support:

• Track and manage quote lifecycle (WIP, open, closed, processed).
• Respond to pricing inquiries from internal team members.
• Provide administrative support with a strong sense of urgency.
• Develop and maintain Pricing Desk processes, systems/tools, templates, and documentation.
• Support and train team members on Pricing Desk processes, pricing models, and best practices while demonstrating a sense of urgency.
• Drive improvements in quoting accuracy, and workflow automation.

Skills & Qualifications:

• 3+ years' experience in Pricing Desk, or commercial finance roles.
• Strong understanding of pricing models, deal structures, and sales lifecycle.
• Strong communication (written and oral), problem-solving, and negotiation skills.
• Strong computer skills (Excel and Word).
• Ability to multitask, prioritize and analyze financial information in detail.
• Possess a style that embodies a sense of urgency.
• Detail-oriented with a proactive approach to problem-solving.
• Team-oriented with a collaborative mindset.
• Experience in the tech industry (e.g., SaaS, cloud infrastructure, or hardware/software sales) considered an asset.

Job Type: Full-time

Pay: $50,000.00-$60,000.00 per year

Benefits:

• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Vision care
• Work from home

Work Location: Hybrid remote in Markham, ON L3R 9W7