E-commerce Specialist

About Mind Games

Where Creative Minds Come to Play

Mind Games is North America's premier specialty retailer, offering games, toys, puzzles, and collectibles for every age and occasion. With stores across Canada and the U.S. and a growing e-commerce presence, we don't just sell fun, we create opportunities for people to express themselves through their passions.

We're seeking an E-commerce Specialist to make our online store as fun and engaging as the games we sell If you're organized, tech-savvy, and excited to work in a playful, fast-paced environment, this could be your next adventure.

What You'll Do

• Manage and maintain the WooCommerce platform, including product uploads, pricing updates, inventory syncing, and plugin integrations
• Assist with NetSuite workflows related to e-commerce, including order management, inventory updates, and reporting
• Monitor website performance, troubleshoot errors, and collaborate with developers for technical solutions
• Support marketing campaigns by helping launch promotions, banners, and seasonal initiatives online
• Track sales, conversion rates, and customer behavior to identify opportunities for improvement
• Ensure smooth order flow and fulfillment coordination, including customer communication when needed
• Implement SEO best practices and optimize product pages for visibility and discoverability
• Maintain compliance with tax, shipping, and privacy regulations
• Provide daily or weekly updates on e-commerce activities to the team

What You Bring

• 2+ years of experience managing WooCommerce or similar e-commerce platforms
• Familiarity with NetSuite or similar ERP platforms is a plus
• Basic understanding of WordPress, plugins, and integrations (payment gateways, shipping modules)
• Knowledge of Google Analytics, Meta Ads, or email marketing platforms
• Strong attention to detail and ability to manage multiple tasks and deadlines
• Good communication skills and a collaborative mindset
• Familiarity with Canadian retail compliance is a plus
• Experience with Excel/Google Sheets for reporting and analysis

Perks & Benefits

• Salary: $600,000–$65,000 per year
• Business casual dress code
• Employee discount on all the fun stuff
• Work surrounded by products and people you love