Internal Only Manager, Newcomer Employment Programs

**Internal Only**

MOSAIC operates on the traditional and unceded Coast Salish Territories, the ancestral lands of the sḵwx̱wú7mesh, sel̓íl̓witulh, xʷməθkʷəy̓əm, qiqéyt, sc̓əwaθən məsteyəx, kʷikʷəƛ̓əm, q̓ic̓əy̓, q'ʷa:n̓ƛ'ən̓, SEMYOME and Matsqui nations where we are privileged to carry out our mission.

WHY YOU SHOULD WORK WITH US:

MOSAIC is one of Canada's largest settlement non-profit organizations. Our newcomer services change the lives of immigrants, refugees, and individuals from diverse backgrounds in Greater Vancouver and throughout BC.  Since 1976, MOSAIC has worked to strengthen communities by advocating for positive changes and supporting newcomers in building their new lives in Canada. As an employer we are committed to fostering a diverse and inclusive workplace where employees can trust that their skills and contributions are valued. We advocate for and promote equitable employment opportunities for women, Indigenous Peoples, people with disabilities, persons of diverse sexual orientation, gender identity or expression (2SLGBTQI+), and racialized individuals. We have been recognized in the 2019 List of Best Workplaces in Canada employees), the 2020 list of Best Workplaces Managed by Women and 2021 List of Best Workplaces in Canada employees) by the Great Place to Work Institute. Our employees benefit from many diverse perspectives, taking part in training opportunities for career growth.

Today the organization engages and serves over 26,000 clients per year at 47 service and community locations in Greater Vancouver through a wide range of high-quality settlement and integration programs including services geared towards youth and family, interpretation and translation, language and workplace training, counselling, and employment. As a certified living wage employer and a CARF-accredited organization, MOSAIC is among the country's largest immigrant-serving organizations and enjoys a superb reputation, a solid financial position, and a hugely compelling mission.

JOIN OUR TEAM

We are looking for an experienced and empathetic Manager, Employment Programs who will provide exceptional care and service to the MOSAIC community, clients and staff Not sure if you meet 100% of the qualifications? We encourage you to apply anyway MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply.

POSITION FUNCTION:

The Manager, Employment Program supervises program workers, and works collaboratively with other MOSAIC programs and staff, co-location agencies, community organizations and stakeholders to develop, implement, and evaluate their assigned program(s).

KEY DUTIES AND RESPONSIBILITIES:

• Overall coordination and planning of deliverables (outputs and outcomes)
• Ensure delivery of assigned Program(s) is/are consistent and professional
• Provide direct information and support to clients as needed
• Supervise the promotion and marketing of all program related activities
• Assist Senior Manager and Director to identify emerging client needs and potential funding opportunities
• Provide support for proposals and budgets for new and existing programs 
  
• Work with the senior manager and the Finance Department to ensure financial integrity and accountability for the Program
• Monitor contract budgets, cash flows, variances, financial statements, reports, and expense records
• Act as a resource for community organizations, stakeholders, and partners (including employers and business/industry organizations) to collaborate with MOSAIC to build capacity for immigrant and refugee communities
• Promote MOSAIC as a cross-region stakeholder and service provider for immigrants and refugees through participation in community and industry committees, task forces, and governmental and inter-agency networks
• Compile reports and service statistics for the senior manager on emerging issues and community trends, developments employment and career development services, and funder-related feedback

QUALIFICATIONS:

Knowledge: 

Employment and career development services, staff supervision, volunteer management, community development practices and programming (with an emphasis on capacity building and coordination), financial management, human resource management; standard office equipment

Education: 

• Bachelor's Degree in program field, other areas in the humanities, or education or high school completion and a diploma in an area such as Management, Volunteer Development, Community Development, or Community Social Services
• Career Development Practitioner (CDP) certificate or equivalent an asset

Skills: 

• Able to dialogue individual client and community issues to funders, employers and community partners
• Communication skills
• Community Development skills
• Financial management Initiative
• MS Office suite, publishing software, database software
• Organized and able to set priorities and meet deadlines
• Presentation skills
• Project management 
• Supervisory and leadership skills
  
• Tactful, discrete, diplomatic, patient, flexible
• Public Speaking Research and analysis
• Problem-solving skills
• Interpersonal skills Marketing
• Able to work independently and lead a team Cultural sensitivity

Experience: Three to four years working in all aspects of program service area; one to two years' experience in program management; implementing organization policies and procedures

Other: Current, satisfactory Criminal Record Check required 

COMPENSATION: $69, $78,599.30 annual salary

HOURS: full-time position (35 hours per week)

The successful candidate may be permitted to work a hybrid work model (a combination of in-office and remote work). The successful candidate must be able to commute to the MOSAIC Highgate office and Surrey Newton office.

BENEFITS:

A competitive benefits package is provided with contracts of at least 1 year in length and which offer a minimum of 17.5 hours of work per week .

DEADLINE: January 23, 2026

IMPORTANT NOTES:

• MOSAIC is an equal-opportunity employer. We encourage people from all backgrounds, spaces, and abilities to apply
• Before applying, you must be legally permitted to work in Canada through citizenship or permanent resident status. If you have a work permit, please ensure that it allows you to work for the duration of this position.
• We are committed to creating a safe and healthy working environment for our employees. MOSAIC employees are expected to adhere to several policies and procedures such as Right to a Respectful Workplace  and Code of Conduct . As of September 18, 2023 MOSAIC's HSS-21 COVID-19 Vaccination Policy is currently suspended. Therefore, until further notice, employees are no longer required to provide a proof of vaccination. However, should circumstances change and MOSAIC deems it necessary to reinstate such Policy in order to ensure a safe workplace, MOSAIC reserves the right to require employees to provide proof of full vaccination against COVID-19 in order to be eligible to continue performing their work duties.