hr generalist

JOB DESCRIPTION

City of Allentown
Position Description

Grade Number: 12N (Exempt)
Department: Human Resources
Bureau: Human Resources

Union: No

GENERAL PURPOSE

The Human Resources Generalist plays a crucial role in City operations, performing a variety of

daily functions of the Human Resources (HR) Department including recruitment, administering

benefits and leave, and enforcing City policies and practices. The Human Resources Generalist

acts as a communication conduit for City Departments at the management level, as well as with

individual employees, serving as a bridge between City staff, management, and leadership.

The administrative functions of this position are critical, with processing paperwork without

backlogs being essential to spurring efficiencies throughout City operations.
The Human Resources Generalist executes multiple HR functions daily and refers more

complex issues to the appropriate Human Resources staff person when the issue is beyond

their knowledge or area of expertise.

SUPERVISION RECEIVED
Works under the supervision of the Deputy Director of Human Resources.

SUPERVISION EXERCISED

None.

ESSENTIAL DUTIES AND RESPONSIBILITIES
Recruitment and Onboarding
Manage the full cycle of recruitment, including job posting, resume screening, interviewing, and

onboarding for City positions. Collaborate with bureau managers and Department heads to

understand skills and competencies required for openings.
Process Transaction Form for new hires.
Conduct or acquire background checks and employee eligibility verification.
Implement new hire orientation, ensuring a smooth transition into City employment.
2
Employee Relations
Allot regular, weekly hours to physically spend time in respective Department(s). Hours should

be consistent from week-to-week to provide staff with access to HR Department resources and

expertise.
Address employee relations issues, conflicts, complaints, and grievances in a timely, fair, and

consistent manner.

Attend and participate in employee disciplinary meetings, terminations, and investigations.
Support the performance management process, including goal setting, evaluations, and

performance improvement plans.
Provide guidance to supervisors and employees on performance-related matters.
Conduct annual Employee Engagement survey to gather feedback from staff regarding City

policies and operational procedures.

Benefits Administration
Administer employee benefits programs, including health insurance, retirement plans, and other

municipal benefits.
Assist employees in understanding their benefits and provide guidance on enrollment

processes.
General Administration
Maintain employee records, ensuring completion and accuracy of details such as employee

contact information, job classification, pay rates, and other key details.
Perform routing tasks required to administer and execute Human Resources programs including

but not limited to hiring, termination,