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profitability./ppFollow company guidelines to establish selling prices and profit margins. Actively research profitability concerns./ppSupports in preparing continuous improvement reviews for our customers./ppWork with established reporting tools for inventory review and new item additions./ppManage customer portals for demand, quote requests, and corrective actions/ppMaintains and builds customer relationships to become a trusted consultative advisor/ppRead and decipher customer prints to provide accurate customer quotes/ppRecommend and identify internal process improvements./ppRespond timely to requests via all modes of communication (IE: phone, fax, email or chat)/ppUp sell products and services through weekly sales or company promotions./ppPerforms other duties, as assigned./ppBachelors Degree Preferred. High school diploma/GED/ppMinimum 3 - 5 years customer service/inside sales or related experience is required./ppIntermediate to Advanced experience in Microsoft Outlook, Word and PowerPoint./ppAdvanced Excel skills./ppSAP skills are advantageous./ppMust be able to read and analyze customer purchase orders, drawings and vendor-supplied reference material./ppAbility to analyze data to make decision and impacts for the customer./ppAbility to supply customers with professional written, computer-generated or verbal quotations and recommendations./ppMust be able to verbalize thoughts and information via phone and in person clearly and concisely./ppExcellent judgement and decision-making skills/ppAbility to establish credibility, respect and trust from internal colleagues and external customers./ppAbility to keep employees motivated, create a team environment and resolve conflict./ppMust occasionally lift, carry or move up to 25 lbs./ppProactive supply chain solutions customized to your business, your industry/ppIndustrial products and services delivered with prompt, personal attention/ppInventory management solutions that keep your production line moving smoothly/ppComplete program support from initial design, to implementation, training, to ongoing analysis/ppMaternity/Paternal leave after 1 year of service/ppTuition Reimbursement eligible after 1 year of service/ppHealth benefits and programs - medical, vision, dental, life insurance and more/ppAdditional benefits 401(k), short term disability, long term disability/ppPaid Time Off, accrued per pay period, additional day earned per year of service/pp10 paid holidays/ppEEOC STATEMENT: The Wurth Industry North America group of companies are Equal Opportunity Employers and do not discriminate on the basis of an individuals sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, genetic trait or predisposition, carrier status, citizenship, veteran or military status, and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. Wurth will consider qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws./p/div
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