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Coopers Group AG

Global Project Manager CRM

  • +2
  • +2
  • CH
    Switzerland
Show interest
  • +2
  • +2
  • CH
    Switzerland

About


Global Project Manager CRM

For our client, a well-established international company we are seeking a dynamic, hands-on Project Leader for the global CRM Transformation

Your responsibilities

  • Own the end-to-end execution of the global CRM transformation, aligning with commercial goals and customer
    engagement strategies
  • Partner with Sales, Service, and Marketing leadership to define requirements and ensure delivery of tangible business
    value
  • Translate strategic objectives into clear project roadmaps with defined milestones and KPIs
  • Serve as the key interface between business stakeholders and implementation partners, ensuring alignment and
    accountability
  • Drive stakeholder engagement and lead change management efforts to ensure adoption and long-term success
  • Monitor progress, manage risks, and report opportunities to executive sponsors
  • Ensure process harmonization and system usability remain central to decision-making

Your qualifications:

  • Proven experience leading business-driven CRM transformations across multiple countries
  • Strong understanding of commercial processes and how CRM supports Sales, Service, and Marketing effectiveness
  • Skilled in stakeholder management, with experience engaging at both executive and operational levels
  • Hands-on experience with Salesforce CRM, particularly Sales Cloud and Service Cloud
  • Familiarity with Veeva CRM in life sciences or MedTech settings
  • Understanding of D365 ERP or comparable business systems
  • Proficient in project delivery using structured methodologies (Agile, Waterfall, or Hybrid)
  • Fluent in English; additional languages are an asset
  • Willingness to travel nationally and internationally (around 40%)

Nice-to-have skills

  • Agile
  • Waterfall
  • Switzerland

Work experience

  • Product Owner / Product Manager
  • IT Project Manager

Languages

  • English