Case Manager

The Providence Foundation of San Francisco is seeking a dedicated and compassionate Case Manager to assist homeless individuals and families in obtaining comprehensive supportive services that could lead to stable and/or permanent housing. This role emphasizes case management, healthcare, social services, counseling, and drug and alcohol education needs.

Compensation: $28-32 per hour plus benefits
Job Type: Full-time

Shift: 1PM - 9:30 PM

Key Responsibilities

• Conduct dorm checks with the Roamer or Supervisor.
• Perform all client intakes and ensure accurate documentation.
• Keep case files up-to-date, including intake, exit checklists, and other required documents.
• Enter all necessary information into the One System and update client rosters as needed.
• Meet with clients daily to provide ongoing support and follow-up.
• Complete all required trainings.
• Plan and execute monthly community meetings, ensuring full setup and preparation.
• Monitor the One System to enter and update all necessary data, including intakes, problem-solving notes, and other client information.
• Keep maintenance forms, complaint forms, and supply forms readily available during dorm checks.
• Establish and manage individualized case management systems for each client to ensure they receive timely services.
• Formulate case plans, issue referrals, and facilitate client transportation for appointments.
• Maintain thorough case notes, complete all required forms, and document intervention strategies.
• Participate in regular case conferencing with supervisors and participants to discuss issues and progress.
• Attend staff meetings and trainings to remain updated on best practices and organizational goals.
• Stay knowledgeable about San Francisco County services for at-risk populations.
• Act as a resource for referrals and community supports, keeping clients informed of available services.