Program Manager

Why You'll Want to Lead With Us
At Clearview Residential , we know the work is hard — and that's exactly why it matters. As a Program Manager, you'll step into a leadership role where you guide and support our dedicated psychiatric technicians, the heart of our front-line care. This position is about more than managing schedules or tasks — it's about building a culture of accountability, compassion, and resilience where both clients and staff can grow.

Our foundation is client-centered care and clinical excellence, driven by our 5-Star Service Commitments: Respect, Accountability, Integrity, Flexibility, and Collaboration . These values don't just guide how we treat our clients — they shape how we support one another as a team.

You'll join a team of professionals who are deeply passionate about evidence-based treatment and personalized care for individuals with primary mental health and dual-diagnosis needs. The challenges are real, but so are the rewards: watching clients achieve breakthroughs, mentoring staff into stronger leaders, and knowing that your work changes lives every single day.

As part of the Odyssey Behavioral Healthcare Network, Clearview offers the stability and resources of a nationwide system while maintaining the close-knit culture of a dedicated treatment center. Our continuum of care spans outpatient, intensive residential, psychiatric, and specialized programs — giving you opportunities for professional development and career growth across multiple service lines.

What We Offer:

• Leadership role with a meaningful impact on staff and clients
• Supportive, collaborative team environment
• Exceptional benefits package
• The chance to be part of a mission-driven organization improving mental wellness every day

Step into a leadership role where you can shape lives, strengthen teams, and set the standard for clinical excellence.

Join Clearview Residential and help us lead the way.

*Schedule is Sunday-Thursday, approximately 3:45 PM to 12:45. 

The Program Manager supports the Director of Residential Operations with oversight for the Lead Behavioral Health Technicians (Lead BHTs) and Behavioral Health Technicians (BHTs) team at a designated facility. Responsibilities include training, scheduling, direct supervision, and ensuring compliance with treatment protocols and state regulations. Additionally, the Program Manager collaborates with the Director of Residential Operations to maintain client safety and deliver exceptional customer service. Position provides support to staff and clients through various clinical and administrative activities, aiming to achieve optimal client outcomes.

What We Offer:

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• PPO & HDHP Health Plan Options
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

****Schedule currently 3:45 pm - 12:00, Tuesday - Saturday. Subject to change****

Compensation Range:

68, ,000.00 Salary 

Essential Responsibilities  

1. Provides immediate supervision for PM and Overnight Lead BHTs and BHTs to ensure client safety and operational effectiveness.
2. Manages scheduling, staffing levels, meal and rest break adherence, overtime, and resource allocation for efficient operations.
3. Overseed BHT daily operations, ensuring all team responsibilities are completed.
4. Participated in hiring, training, coaching, mentoring, and conducting annual employee evaluations.
5. Ensured staff adherence to treatment plans and facility protocols, collaborating with clinical and nursing teams, as needed.
6. Leads meetings for the BHT team and engage them in performance improvement initiatives, as needed.
7. Ensures compliance with licensure and accreditation standards, state and federal laws, and best practices while maintaining program quality.
8. Upholds the organization's values and cultural beliefs in client treatment.
9. Fosters client involvement in their treatment journey.
10. Supports routine forms of daily client care while assisting and ensuring timely and effective clinical activities, charting, and orientation completion.
11. Collaborates with clinical team members to ensure appropriate emotional support is provided to clients.
12. Communicates pertinent client information to the clinical team promptly.
13. Maintains timely/clinically appropriate documentation, ensuring BHTs are trained in and adhere to documentation processes.
14. Assists with the timely completion of administrative duties, including but not limited to checklists, Relias adherence, answering phones, scheduling, and auditing for compliance purposes.
15. Submits and track work orders for facility maintenance.
16. Serves as a trainer and mentor to the BHTs, providing coaching for continuous quality improvement.
17. Address and resolve operational challenges, escalating issues as necessary.

Additional Responsibilities

1. Functions within the guidelines of the facility's Code of Ethics and Corporate Compliance.
2. Conducts chart audits following program policy timelines, as requested.
3. Conducts ObservSmart and Relia's audits following program policy timelines, as requested.
4. Conducts tours for clients, family members, students, and visitors, as requested.
5. Consistently arrives to work on time and promptly notifies supervisor when absent.
6. Reads, understands, adheres to, and models all company policy statements on ethics, conduct, and conflict of interests.
7. Maintains a positive attitude and acts as a team player with others on the treatment team.
8. Attends all supervisory training within assigned time frames as required by the facility.
9. Updates job knowledge by participating in training and educational opportunities.
10. Performs other duties as assigned.

Minimum Requirements

Education and Experience

The position requires a bachelor's degree, a minimum of 2 years' experience in the Health & Human Service Field, preferably within a behavioral healthcare treatment setting, and 1+ years of supervision experience

    A valid Driver's license and a generally clean driving record are required. Employees may be required to drive personal or company vehicles.

State licensing DHS and DSS prohibit individuals with specific criminal charges, conducted by  Livescan fingerprint checks. Exemptions offered.

For cash compensation, we set standard ranges for all U.S based roles based on function, level, and geographic location, benchmarked against companies of similar size within the behavioral healthcare industry. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

Clearview Outpatient provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment. Clearview reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains "At-Will."

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