Customer Service Representative

Order#: NY

Customer Service Representative - PT

As a CSR, youll support front-office operations, handle transaction processing, and ensure a positive experience for our customers and vendors. The schedule includes weekends and up to 30 hours weekly Mon - Sun..

Key Responsibilities
Greet and assist customers and vendors in a courteous, professional manner

Process transactions, invoices, and documentation accurately and efficiently

Answer multi-line phones and respond to email inquiries

Coordinate with scale operators, truck drivers, and yard staff to support daily workflow

Maintain a clean, organized front desk and office environment

Assist with administrative tasks including filing, data entry, and scanning

Cross-train in other administrative roles for team support

Qualifications
Minimum 2 years of customer service or administrative experience; industrial or logistics setting preferred

Strong communication, multitasking, and time management skills

High attention to detail and commitment to accuracy

Proficiency with Microsoft Office (Word, Excel, Outlook)

Ability to work in a high-volume, fast-paced environment

High school diploma or GED required