Front Desk Associate

Immediate Hire - for a right candidate with previous Dental experience

Position: Front Desk Associate . You will be the first point of contact for our patients, providing exceptional patient service with core skills in front desk operations and phone etiquette.

• Apply only if you have previous Dental Experience

Duties:

• Manage patient appointments, including scheduling, rescheduling and cancellations.

• Greet and welcome patients in a friendly and professional manner

• Check-in and check-out patients ensuring accuracy of information and providing necessary assistance

• Answer phone calls and respond to patient inquiries, providing information about dental services offered.

• A great team player with ability to work well with other team members and join force as a team.

• Understanding HIPPA compliance and conform to this rule

• Process patient's payments including insurance payments and maintain accurate records of transactions

• Assist with other Front Desk team members and coordinate workflow with Dental assistance and Hygienist.

• Gathering New Patient intake information, sending out forms for completion and completing new patient folders

• Prepare patient treatment plans as outlined by Doctor, prepare the process of treatment with cost and proficiently present to patients to secure the case.

• Process dental insurance information completing insurance eligibility and coverages

-Perform general administrative task , such as filing, data entry and patient communication correspondence

Qualifications

- Previous experience in Dental front office OR ready to transition to front desk from dental assisting experience.

-Strong organizational and multitasking skills, with the ability to work efficiently in a fast-paced environment

• Excellent phone etiquette and strong communication skills

-Strong mathematical skills is required

• Ability to provide exceptional patient service and handle difficult situations with professionalism

• DENTRIX software knowledge is a plus

• Bilingual skills (English/Spanish) are a plus

Please note that this job description and duties may change as needed.

Job Type: Full-time

Pay: $ $27.00 per hour

Benefits:

• 401(k)
• Employee discount
• Health insurance
• Paid time off

Work Location: In person