Volunteer Coordinator

The Volunteer Coordinator provides support services for the department. This includes recruiting, training, and onboarding new volunteers. Also includes supporting annual training initiatives and accurate record keeping, coordinating special sales events with vendors, weekly logging of time and attendance for volunteers, assistance with preparation of year end statistics and annual awards for service hours. Provides general assistance to Auxiliary Board . Ensures compliance with State, Federal regulations regarding confidentiality for areas of responsibility.

Education
High School Diploma or GED

Experience
One year of related experience. Requires a working knowledge of standard practices and procedures.

Qualifications

• Ability to work well with others at all levels in the health care community.
• Associate Degree preferred
• Computer skills including Word, Excel, and Power Point
• Minimum of 2 years experience working in an office environment that includes a high volume of public contact.
• Must have ability to prioritize and/organize workload.
• Must possess excellent communication skills and be able to work independently.
• Organized, accurate, good knowledge of English grammar and spelling, ability to multi-task and good time management ability
• Professional appearance.
• Proven ability to supervise others.

Requirements:

Area of Responsibilities

• Coordinate the annual appreciation events, monthly meetings, and any events that serve to recognize or educate volunteers.
• Coordinates all special sales events from planning with vendors to the close out of the sale. Assures accuracy of sale data submitted by vendors, processing and handling of payroll deduction forms and final delivery of sale report to appropriate persons.
• Ensure that a weekly record of time and attendance of all volunteers through volunteer software is completed by delegates. Compiles this data into a monthly report for director and a year-end report for annual awards, and department statistics.
• Interview, screen and select prospective volunteers. process all necessary paperwork, maintain education and training files on all volunteers. Responsible for maintaining all volunteer records and Logistics Database including the completion and signing of all required documents, completion of background checks, and completion of all required healthcare documentation. Maintains accuracy of data entry in these records.
• Work with volunteers and departments to ensure proper placement and continually reevaluate needs of departments and volunteers to ensure proper placement.
• Assist Director with developing, implementing and coordinating training programs as needed.
• Assist Director with timecard review/approval on payroll Mondays upon request.
• Assist new volunteer applicants with online application process and assist with screening, interviewing and coordination of training for new applicants as needed.
• Assist the Auxiliary directly by sending out notices of meetings and/or catering needs. Upon request assist with typing of meeting minutes and the newsletter and special mailings.
• Assists with general volunteer department operations, provides assistance with Auxiliary and Volunteer Services special projects events as requested, and acts as a resource to Director of Volunteer Services.
• Collect and track volunteer data monthly in a monthly report to be delivered to Director.
• Communicate pertinent information regarding volunteer status and changes to Director as well as any disciplinary actions or compliance issues required.
• Maintains inventory control of volunteer attire
• Organizes and coordinates tasks for volunteers who work in the department. Such as routine clerical functions of the department including supplies inventory ordering, machine maintenance upkeep, general record keeping filing, and providing clerical assistance to Director.
• Promote teamwork within the work environment.
• Provides assistance with all special events including planning, decorating, and participation.
• Support quality and efficiency improvement efforts of the department.

Compliance Statement
Employee performs within the prescribed limits of Tanner Health System's Ethics and Compliance program. Is responsible to detect, observe, and report compliance variances to their immediate supervisor, the Compliance Officer, or the Hotline.

Education
High School Diploma or GED

Experience
One year of related experience. Requires a working knowledge of standard practices and procedures.

Licenses & Certifications

• NONE REQUIRED

Supervision

• Volunteer Coordinator must accept responsibility for coordination and supervision of large volunteer staff.

Qualifications

• Ability to work well with others at all levels in the health care community.
• Associate Degree preferred
• Computer skills including Word, Excel, and Power Point
• Minimum of 2 years experience working in an office environment that includes a high volume of public contact.
• Must have ability to prioritize and/organize workload.
• Must possess excellent communication skills and be able to work independently.
• Organized, accurate, good knowledge of English grammar and spelling, ability to multi-task and good time management ability
• Professional appearance.
• Proven ability to supervise others.

Definitions

• The Volunteer Coordinator provides support services for the department. This includes recruiting, training, and onboarding new volunteers. Also includes supporting annual training initiatives and accurate record keeping, coordinating special sales events with vendors, weekly logging of time and attendance for volunteers, assistance with preparation of year end statistics and annual awards for service hours. Provides general assistance to Auxiliary Board . Ensures compliance with State, Federal regulations regarding confidentiality for areas of responsibility.

Contact With Others
Requires frequent contact with many persons at different levels inside and outside of the organization to carry out organization policies and programs and obtain willing acceptance, consent, or action.

Effect Of Error
Probable errors not easily detected and may adversely affect external as well as internal relationships and may result in major expenditures for equipment, materials, or procedures detrimental to the patient's welfare or the organization's interest. Work is subject to general review only and requires considerable accuracy and responsibility. Continually works with reports, records, plans, and programs of a major functional area of the organization where integrity is required to safeguard the organization's position. Duties may involve the preparation of data on which the administration bases important decisions and are highly confidential.

Supervisory Responsibility
Assists the Director in supervising and directing the work activities of staff in department, functional area or program. Supervises managers and provides overall direction and expectations for the department, functional area, or program. Has human resources responsibilities and authority for staff. This position typically reports to the Director.

Mental Demands
Work involves a variety of problems in a general field, some of which are complex. Involves some independent judgment to decide what to do to assemble facts, determine variations from standard procedures, or plan other action to be taken to meet general objectives.

Physical Effort
Moderate physical effort - Lifts, carries, or handles lightweight (1 to 25 lbs.) materials or equipment for about half of the day. Very occasional physical effort with medium weight objects lbs.). Office or laboratory work requires close visual effort and concentration more than half of day. Works in reaching or strained positions for less than half of day.

Working Conditions
Minor - Occasionally involved in exposure to dirt, odors, noise, or some work is performed with exposure to temperature/weather extremes/occupational risk and probability of coming into contact with blood borne pathogens, other potentially infectious diseases, or biomedical/bio-hazardous materials.

Physical Aspects

Continually (at least once per day)

• Typing
• Manual Dexterity - pinching with fingers, etc.
• Hearing
• Visual
• Speaking
• Standing
• Balancing
• Walking
• Lifting up To 25 lbs.
• Handling - seizing, holding, grasping
• Carrying
• Driving - Class C vehicles

Frequently (at least 3 times a week)

• Bending
• Reaching - above shoulder
• Reaching - below shoulder
• Pushing/Pulling - up To 25 lbs.

Occasionally (at least once a month)

• Feeling (Touch) - determining temperature, texture, by touching
• Crawling
• Lifting 25 To 60 lbs.
• Kneeling
• Squatting
• N95 Respirator usage (PPE)
• Hazmat suit usage (PPE)
• Pushing/Pulling - 25 To 60 lbs.