Administrative Assistant

Position Summary: The Administrative Assistant performs basic clerical duties and customer service support to internal and external customers.

Compensation Data: Non-Exempt hourly pay ranging from: $ $22.00 based on experience

Location: Holy Cross, Cleveland: 14609 Brookpark Rd., Brook Park, Ohio 44142

Travel: Ability to travel to different CCA cemeteries throughout Northeast Ohio daily, as needed

Key Responsibilities:

• Greet and assist customers at the counter, via email and telephone.

• Recording of orders from sold merchandise.

• Provide exceptional customer service with all interactions

• Complies and maintains records of business transactions and office activities

• Order office supplies

• Filing, typing, organization of information

• Provide general office administration support.

What you will need to succeed:

Education & Qualifications:

• High School Diploma or GED with 1-3 years of data entry, office administration experience preferred
• Knowledge of Microsoft products including, but not limited to Outlook, Excel, and Word
• Understanding of database software

Competencies:

• Exceptional customer service skills
• Exceptional attention to detail
• Experienced with Microsoft products, including Excel, Outlook and Word
• Ability to work independently and comfortable working in all elements of weather
• Ability to work on-site, in person including some Saturday's.
• Ability to operate a typewriter
• Ability to learn Contact Management System/Database
• Comfortable meeting or exceeding deadlines
• Excellent oral and written communication skills
• Adheres to company Safety and Security policies and procedures

Physical Demands:

• Prolonged sitting
• Frequent standing, walking, bending, kneeling, stooping
• Ability to work in outdoor elements as needed.
• Ability to lift and or move up to 25 lbs.
• Ability to use close vision and adjust focus

Work Environment:

• On-site, in person

Why Join CCA:

• Medical, Dental, Vision and Prescription Drug Insurance Coverage
• HSA
• Employer provided Life Insurance
• FMLA, AD&D, EAP
• 403 (b) and pension plan
• Paid Vacation and Holidays
• Professional development assistance

Our Commitment and Difference:

Faith – Family – Trust – Compassion and Hope. CCA has been serving Catholic families throughout the Diocese of Cleveland since the mid – 1800s. Our caring staff will help you and your family with support and guidance as you find a place to cherish memories for generations to come. CCA is committed to ministering and assisting families before, during and after the death of a loved one. We are proud to be part of the Diocese of Cleveland, and we are dedicated to constant improvement and enhancement while staying up to date with the latest technologies.

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