Retail Sales AdvisorBrewers Decorator Centres • Leatherhead, England, United Kingdom
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Retail Sales Advisor
Brewers Decorator Centres
- Leatherhead, England, United Kingdom
- Leatherhead, England, United Kingdom
About
Monday to Friday with Saturdays on a rota
Salary - £26,945 per annum plus company pension and benefits
We have an excellent opportunity for a friendly and reliable Retail Sales Advisor to join the team at our Brewers Decorator Centre in Leatherhead, to provide exceptional service to customers in our store. You will play a vital part in helping serve customers and keeping the branch and its delivery service running smoothly – experience with our products isn't necessary, if you bring great customer service and team working skills to the table, we’ll give you everything you need to succeed.
Located on Ryebrook Industrial Estate, our Leatherhead store is an invaluable supplier to trade and retail customers in the area with a strong presence in the local community. In store you will find a comprehensive range of designer and trade paints, a large selection of wallcoverings and all the decorating materials and tools to get the job done. We really do have everything our customers need for their DIY or home décor projects. Brewers are renowned through the country for providing friendly and knowledgeable customer service – it's why we welcome so many repeat customers back into our business. The branch opening hours are Monday to Friday 7am–5pm and Saturday 8am–5pm.
Ranked in The Sunday Times Best Places to Work 2025 – Brewers Decorator Centres are the largest independent supplier of decorating materials supplying both trade and retail customers across the UK. Still a family‑owned business, we are proud of our wonderful heritage of over 120 years in our industry and the growth of our network to over 250 stores nationwide in the Brewers Group. We place great emphasis on the development and growth of our colleagues – our mantra is to ‘help one another succeed’. To find out more about working with us visit www.Brewers.co.uk/careers
We understand that Neurodiverse candidates or candidates with a disability may need adjustments or extra support in the application or interview process – we are committed to providing every candidate the opportunity and environment in which to succeed and we will support any reasonable request where we can.
Responsibilities
Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
Use product knowledge to provide recommendations and help customers find the best product for their needs
Mix paint for customers, process specialist orders, and request special stock within the branch network
Develop sales of the company product range including wallpaper, paint and fabric
Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
Promote seasonal and special items, including merchandising goods in‑store to increase visibility and sales
Assist with stock maintenance in the branch
Unload deliveries and ensure stock is distributed throughout the store
Qualifications and Skills
Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
Approachable, possessing an open and friendly personality – happy to help both customers and colleagues
Enjoys working and supporting a team, but can always be relied upon to work as an individual
Willing to attend training to become a Fire Marshall and/or First Aider if required
Keen to learn, develop skills, and progress within our industry
Previous retail experience or product knowledge would be advantageous but not essential, as full training will be given to the right candidate
Benefits
Competitive salary
31 days holiday including bank holidays, increasing with service
Free life assurance
5% of your salary employer contribution to the pension plan (subject to employee contributions)
Stream – a money management app that gives you access to a percentage of your pay as you earn it
Employee Assistance Programme – accessible to colleagues, partner/spouse and dependents
Virtual GP service for yourself and any dependent children to access unlimited medical advice when you need it
Medicash, an optional funded scheme where you can claim money back for routine healthcare treatments
Brewers Colleague discounts giving you huge savings on home improvements
Discounts and rewards with selected partners – major high street brands, supermarkets etc
Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
Staff uniform and uniform cleaning tax relief
Comprehensive induction programme and ongoing development
After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity/Paternity pay and a chance to use our Holiday Homes in Cornwall or the Lake District
To apply for this exciting opportunity, please click the Apply Now button on this page to complete the mandatory application form.
Please note – this role may be removed from listings before the closing date if we are successful in finding an appointment.
Please ensure you fully complete the application process if you wish to be considered for this position. Due to the number of applications we receive, we are unable to respond to any applicants that do not complete the process.
Other job titles associated with this role include Retail Assistant, Retail Team Leader, Retail Advisor, Retail Associate, Shop Assistant, Stock Assistant.
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Languages
- English
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