Front Desk Agent

Overview

Welcome to a small, family-owned business in Phoenix where customer service truly matters. We're looking for a friendly, motivated Front Desk Representative to be the first face and voice our customers see when they walk in or call.

This role is ideal for someone with a positive attitude and strong drive who enjoys helping people, staying organized, and keeping things running smoothly.

Duties

• Greet customers warmly and assist with check-in and check-out
• Answer multi-line phones and provide accurate, helpful information
• Explain available services and options to help customers choose what fits their needs
• Handle questions or concerns professionally and efficiently
• Keep customer records, schedules, and front desk operations organized
• Accept payments, process invoices, and follow basic procedures accurately
• Coordinate with internal team members to ensure quality service
• Build positive customer relationships through attentive, friendly service

What We're Looking For

• Friendly, outgoing personality with a positive attitude
• Strong communication and people skills
• Reliable, punctual, and professional
• Ability to multitask in a fast-paced environment
• Comfortable using phones, computers, and basic office systems
• Customer service or front desk experience is a plus, but we will train the right person
• Bilingual (English/Spanish) is a plus

Why Work With Us

• Family-owned business with a supportive team environment
• Opportunity to grow and develop valuable customer service skills
• Consistent schedule and competitive pay
• Respectful workplace where your effort is appreciated

Apply today and become part of our team

Job Types: Full-time, Part-time

Pay: From $15.50 per hour

Expected hours: 40 per week

Benefits:

• Employee discount
• Flexible schedule

Work Location: In person