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Entry-Level Customer Service RepresentativeMS IncorporatedIndianapolis, Indiana, United States

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Entry-Level Customer Service Representative

MS Incorporated
  • US
    Indianapolis, Indiana, United States
  • US
    Indianapolis, Indiana, United States

About

Are you outgoing, energetic, and passionate about making a difference? Our fast-growing event marketing and nonprofit fundraising company is hiring an Entry-Level Customer Service Representative to support live events, community outreach campaigns, and nonprofit fundraising initiatives.

This is an excellent opportunity for individuals looking to launch a career in customer service, event marketing, public relations, or nonprofit fundraising. No prior experience is required—we provide paid training, hands-on mentorship, and real-world experience from day one.


About the Role

As an Entry-Level Customer Service Representative, you will serve as the face of our nonprofit partners at live events and promotional campaigns. You'll engage directly with the public, communicate impactful messages, and help drive fundraising success while developing valuable communication, leadership, and people skills.


Key Responsibilities
  • Interact with the public at live events, fundraising campaigns, and community outreach programs

  • Provide friendly, professional customer service to event attendees, donors, and supporters

  • Communicate nonprofit missions, campaign goals, and fundraising initiatives clearly and confidently

  • Answer questions and provide accurate information about campaigns and organizations

  • Assist with event setup, breakdown, logistics, and on-site coordination

  • Build strong relationships with community members and partner organizations

  • Maintain an energetic, positive, and professional presence at all events


Qualifications

We're looking for motivated candidates who are:

  • Outgoing, approachable, and comfortable speaking with new people

  • Strong communicators with excellent interpersonal skills

  • Coachable, positive, and eager to learn

  • Team-oriented with a strong work ethic

  • Reliable, professional, and available for an immediate full-time start

Experience in customer service, retail, hospitality, sales, events, promotions, or fundraising is a plus—but not required.


What We Offer
  • Immediate full-time employment with competitive weekly pay

  • Paid training and ongoing professional development

  • Performance-based bonuses in addition to base pay

  • Full benefits package including Medical, Dental, and Vision insurance

  • Clear advancement opportunities into leadership, event management, and

  • Indianapolis, Indiana, United States

Languages

  • English
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