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Information Technology Engineer
Bytewise IT Ltd
- Carlisle, England, United Kingdom
- Carlisle, England, United Kingdom
About
Must be a confident individual, capable of working alone and as part of a team and should be able to troubleshoot and resolve a wide range of IT related issues.
Essential Skills
Minimum of 2 years experience in a 2nd-line IT support role (or similar)
Proficient in Microsoft Operating System installation and support (Windows 10+, Windows Server 2016+)
Experience with Hyper-V virtualisation
Good knowledge of Active Directory and Group Policy Management
Good understanding of Microsoft 365 administration and configuration
Competent in Windows, iOS, and Android deployment and management
Strong troubleshooting skills
Working knowledge of network infrastructure management, including routing, switching, VLANs, VPNs, DNS, DHCP
Desired Skills
Understanding of the NCSC Cyber Essentials scheme
Knowledge of Microsoft 365 Cloud Services
Familiarity of IP cloud telephony services
Non-Technical Skills
Excellent communication, customer service, and interpersonal skills, with the ability to interact with customers and stakeholders at all levels
Problem-solving mindsetOrganised, focused, and accurate
Well-presented with strong written and verbal English skills
Full UK valid driver’s license
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Languages
- English
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