Clinical Program Coordinator

THE CURRENT VACANCY IS IN THE SHASTA COUNTY

HEALTH AND HUMAN SERVICES AGENCY

ADMINISTRATION BRANCH

ORAL EXAM IS TENTATIVELY SCHEDULED FOR JANUARY 2026

SEE "SPECIAL REQUIREMENT" SECTION REGARDING

POSSESSION OF A VALID CALIFORNIA DRIVER'S LICENSE

RESPONSES TO SUPPLEMENTAL QUESTIONS REQUIRED

FINAL FILING DATE: JANUARY 05, 2026 AT 12:00 PM

SALARY INFORMATION

$7,851 - $10,022 APPROXIMATE MONTHLY* / $ $57.82 APPROXIMATE HOURLY*

This position is in the Supervisory bargaining unit. Please refer to the applicable bargaining unit labor agreement (Memorandum of Understanding) for potential future salary increases: Shasta County Labor Agreements

ABOUT SHASTA COUNTY

Shasta County offers all the amenities of the big city while retaining a comfortable small-town atmosphere. With its natural beauty, affordable housing, excellent educational system, abundance of recreational opportunities, and excellent quality of life, Shasta County is a great place to live, work, and raise a family.

ABOUT THE DEPARTMENT

Health and Human Services Agency

The Shasta County Health and Human Services Agency (HHSA) partners with the community to protect and improve the health and wellbeing of Shasta County residents. HHSA is organized into four branches: Behavioral Health & Social Services, Public Health, Economic Mobility, and a centralized Administration Services. HHSA promotes optimal health for all. The frail, the abused, the mentally ill, and those without resources look to HHSA for services and resources to meet their basic needs, and to protect their health and safety.

The Administration Services Branch includes the HHSA Director's office, Contracts, Asset Management, Fiscal, Financial Audits and Control, Medical Billing, Payroll, Community Relations and Education, Staff Development, Internal Accountability, Compliance, and Performance, Privacy and Security, Safety, Technology, and Administrative Hearings and Civil Rights. Each of these groups support the branches to help them achieve their goals.

ABOUT THE POSITION

Under general direction, to plan, organize, and supervise the activities of a clinical treatment unit or managed care/quality improvement unit within a major Mental Health Services Program or Alcohol and Drug Program; and to perform related duties as required.

DISTINGUISHING CHARACTERISTICS

A position in this classification is responsible for the clinical supervision of mental health or alcohol and other drug treatment, or managed care/quality improvement activities within a specific Mental Health Services or Alcohol and Drug Program.

IDEAL CANDIDATE

The ideal candidate will be able to make an immediately positive impact on external and internal customers. With a professional attitude and appearance, the ideal candidate will demonstrate a desire for serving those in need while promoting community health and well-being. This individual will be a positive contributor to the site culture and exemplify the agency values of Collaboration, Adaptability, Respect and Excellence. We welcome a candidate who is interested in a fast-paced, team-oriented, collaborative environment. The ideal candidate will be good with communication, multitasking, organizing and can maintain strong interpersonal skills.

The Clinical Program Coordinator (CPC) for Utilization Management/Quality Assurance (UM/QA) leads a multidisciplinary team that provides UM/QA services for both adult and children's mental health programs. The CPC is responsible for overseeing a range of tasks related to utilization management and quality assurance, including: authorizing outpatient services and inpatient invoices, designing and delivering clinical documentation training, conducting utilization reviews and program monitoring, implementing federal, state, and county Medi-Cal requirements, and supervising the team that supports these efforts.

The ideal candidate will have a keen interest in and knowledge of Medi-Cal documentation standards and the regulatory requirements governing Specialty Mental Health Services (SMHS). The CPC should excel in a team environment and be capable of simultaneously managing multiple projects effectively. Familiarity with Welfare and Institutions Code 5150 and knowledge of assessment criteria for involuntary psychiatric holds is strongly preferred but not required.

Preferred qualifications include experience providing services to children and adults with severe mental illnesses, conducting utilization reviews of mental health treatment services, interpreting local, state, or federal regulations, writing policies and procedures, and delivering group training sessions.

Duties may include, but are not limited to, the following:

Plans and supervises the work of multidisciplinary staff providing mental health and/or substance abuse treatment services, or managed care/quality improvement activities; makes or reviews decisions on difficult client assessment and casework matters; provides guidance to subordinates on department philosophy, goals, objectives, policies, and procedures; evaluates performance of personnel and recommends appropriate course of action; under direction, interviews, selects, and makes recommendations on the hiring of new staff members; works with other public, private, and community organizations providing health and human services to individuals suffering from mental, emotional, or substance abuse related problems; participates in mental health and substance abuse conferences and local area committees; evaluates overall activities of services, including methods and procedures for effectiveness and consistency with program goals and objectives; when appropriate, provides clinical treatment in the areas of inpatient and outpatient, adult, child or geriatric psychotherapy, counseling, and social and rehabilitative services; and provides consultation and educative services to clients and public and private agencies in the county.

It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below.

Any combination of education and experience sufficient to directly demonstrate possession and application of the following:

Knowledge of: The general purposes and provisions of the Short-Doyle Act and Medi-Cal and Medicare systems or Drug/Medi-Cal system and Federal Substance Abuse Prevention and Treatment Block Grant requirements; causes and treatment of mental and emotional disorders and alcohol and other drug abuse problems; social and psychological aspects of mental health and alcohol and other drug abuse problems; community mental health and biopsychosocial principles and alcohol and drug treatment; current developments in the field of mental health and substance abuse; principles of personnel management and supervision; clinical organization and management; crisis interviewing methods and techniques; Medi-Cal, Drug Medi-Cal, and Provider Health Care utilization review and Federal financial compliance requirements; and all Medi-Cal Managed Care and Quality Improvement requirements.

Ability to: Plan, organize, and direct assigned multidisciplinary clinical staff; interpret, explain, and apply applicable laws, rules, regulations and policies; develop, monitor, and coordinate program goals and activities; prepare and enforce department procedures relating to clinical personnel, training, and organization; diagnose and effectively treat mental, emotional, and substance abuse disorders; assess mental health or alcohol and other drug treatment needs of the community; and establish and maintain cooperative working relationships with staff, subordinates, mental health, health, and social services professionals, contract providers, County and State representatives, consumers and their family members, community groups, and the general public.

MINIMUM QUALIFICATIONS

The following professional classifications may qualify for the position of Clinical Program Coordinator if they meet the minimum education and experience requirements for Supervisory Professional Personnel as listed in the California Administrative Code, Title 9 "Community Mental Health Services":

• Social Worker with MSW
• Registered Nurse
• Marriage and Family Therapist
• Psychologist with Ph.D.
• Psychiatrist

Applicants must be licensed by the appropriate California licensing board for two (2) years and have practiced clinical work for at least two (2) years in the last five (5) year period in a similar setting with a similar population.

SPECIAL REQUIREMENTS

• Possession of a valid California driver's license.

• Incumbents are required to follow the ethical and legal standards required to maintain licensure with the appropriate California licensing board.

SUPPLEMENTAL QUESTIONS

Responses to the following must be submitted with a completed application.

• Do you possess the minimum education and experience requirements for Supervisory Professional Personnel as listed in the California Administrative Code, Title 9 "Community Mental Health Services" in any of the following professional classifications:

• Social Worker with MSW

• Registered Nurse
• Marriage and Family Therapist
• Psychologist with Ph.D.
• Psychiatrist

• None of the above

• I acknowledge that I must attach any relevant documentation, certifications, and/or licenses that support my selection in question #1 to be considered for this position. Yes/No

• Have you been licensed by the appropriate California licensing board for two (2) years and practiced clinical work for at least two (2) years in the last five-year period in a similar setting with a similar population? If "Yes," please provide details including, but not limited to, employers, dates of employment, job titles, and job duties. If "No," type N/A.
• I acknowledge that I am required to follow the ethical and legal standards required to maintain licensure with the appropriate California licensing board. Yes/No
• Do you currently possess a Mental Health Clinician licensure? Yes/No
• Do you possess at least one year supervisory and/or leadership experience? If "Yes," please provide details including, but not limited to, employers, dates of employment, job titles, and job duties. If "No," please type N/A.
• I acknowledge this position requires a valid California driver's license. Yes/No
• Evaluating, Developing, and Implementing Major Initiatives: Describe your experience making recommendations for development, implementation, or improvement of programs or operations or other major initiatives which may have resulted in new or revised policies, procedures, systems, or programs.
• Investigation of Complaints/Reports/Audit Findings: Describe your experience investigating staff, and contractors, in response to complaints, reports and/or audit findings. Include the nature of the investigation, methods used to identify the problem/violation, and the corrective or preventive action you recommended to management. Also describe any written business products you generated related to an investigation that you conducted.
• Compliance/Quality Management Audits: Describe your experience conducting compliance/quality management or clinical related audits and investigations. Include experience evaluating/monitoring programs for compliance with Title 9 and/or Title 22 of the California Code of Regulations, and Code of Federal Regulations, including the Health Insurance Portability and Accountability Act (HIPAA). Also include experience responding to or initiating dialogue with government entities regarding audits.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand, walk, sit, and use hands to finger, handle, or feel. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The employee must frequently lift and/or move up to 25 pounds and will be required to participate in CPI Non-Violent Crisis Intervention Training and regular CPI updates as provided by Shasta County.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

OTHER CONSIDERATIONS

• All new employees are required to have their paycheck directly deposited to a