Leasing Consultant

General Description:
The Leasing Consultant is a detail-oriented individual with proven customer service, sales and leadership skills, a high level of energy and excitement, a history of working well both independently and as a team. This position exists to support, market, promote and generate revenue for a multi-million-dollar, residential property utilizing strategies that include but are not limited to: social media, advertising, and community outreach. The position reports directly to the Community Manager and is responsible for the oversight of leasing, providing tours of units, completing applications, background checks for prospective residents, community grounds and upkeep, inspecting units, working with maintenance and other duties assigned by management.

Position Responsibilities / Essential Functions:

• Schedule: Must work both weekend days, Saturday and Sunday
• Maintain full knowledge of all available apartments, their current condition, and available move-in date(s)
• Conduct a complete rental market comparison of the direct market comps, monthly to be used as a marketing tool
• Keep all rental and marketing information updated
• Daily inspection of model and vacant apartments to ensure optimum showable condition
• Report any deficiencies immediately to the Community Manager
• Confident in closing by appealing to the customer's needs and wants and ask for the sale at least 3 times during a community and apartment tour
• Ensure rental applications are filled out properly, signed, and processed timely
• Utilize all available marketing tools (flyers, brochures, referral coupons, etc.)
• Fill out electronic guest cards completely for all future residents and use as a list for weekly outreach
• Market community to local businesses upon request by the Community Manager
• Provide excellent customer service to everyone who visits the Leasing Office. This includes residents, vendors, future residents, associates, and anyone else visiting the Community
• Inform Community Manager of the rental application results from the resident screening company and notify applicant of results as directed by the Community Manager
• Create resident files for new move-ins and ensure all paperwork is prepared in accordance with Company policies and procedures
• Inspect the apartment for a new resident 24 hours in advance to ensure it is in move-in condition and all keys work. Report any deficiencies immediately to the Community Manager
• Complete all paperwork required by Company when a resident moves in/moves out
• Collect rents and other fees in accordance with lease agreements and record accurately when directed by Community Manager
• Record service requests accurately
• Assist with all other paperwork and special projects as requested by the Community Manager
• Maintain the cleanliness of the Leasing Office, model, and targeted apartments is required to ensure optimum condition for renting
• Maximize rental revenue by maintaining high occupancy and reduction of vacancy loss, bad debt loss, and concessions
• Work with Community Manager to Improve Net Operating Income (NOI) through revenue maximization and expense controls while maintaining the physical asset
• Compose and prepares routine correspondence, rental notices, and other letters and memorandums
• Aid the Community Manager in resident relations and problem resolution
• Facilitate with resident retention, which may involve planning and organizing social events at the property
• Management of property social media accounts, including reputation management
• Post rentals to Craigslist three times per day

Education/Experience Requirements:

• High School diploma or GED
• 1+ year in multi-family leasing and sales practices
• Effective in exploring the market to identify opportunities and secure residents
• Provide excellent customer service to everyone who visits the Leasing Office. This includes residents, vendors, future residents, associates, and anyone else visiting the Community
• Assist with all other paperwork and special projects as requested by the Community Manager
• Knowledge and skill with Leasing Contracts

If you are looking for an exciting opportunity to contribute to the success of our property management company while providing exceptional service to our tenants, we encourage you to apply. Join our team today

Job Type: Full-time

Pay: $ $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings