Assistant Manager

Status: Non-Exempt - Hourly

Reports To: General Manager

Position Summary:

Stands ready to assume responsibility for the operation of the restaurant in the absence of the General Manager. Maintains overall management responsibilities for the restaurant to ensure that the restaurant is operated in a profitable, efficient and businesslike manner

Operational Systems: The Assistant Manager must utilize and implement the following:

Opening, Midshift and Closing Checklist, Training Program, Operations Manual, Administrative Systems, Daily Waste Accountability, Product Weight Sheets, Crisis Management Manual, Material Safety Data Sheets, New Product & POP Implementation Guides and other systems as they are developed and become available.

Standards of Performance: To fulfill the responsibilities of Assistant Manager, the following results must be met and maintained:

• Cost of Sales controls variance to budget or ideal
• Cost of Labor controls variance to budget
• Cash deletions and over rings in accordance with cash policy
• Takes initiative in completing additional projects or assignments

Essential Duties and Responsibilities:

• In the absence of the General Manager, assumes all responsibilities, duties and authority of the manager.
• Responsible for scheduling employees and assigning job positions to assure that all positions necessary to the restaurant's operation are filled.
• Coaches and encourages team for financial performance improvement.
• Observes all personnel at the beginning of work shift for compliance with appearance and uniform standards.
• Verbally informs personnel of any menu or price changes, shortages, specials, marketing promotions or other factors that relate to food production or service and implements actions for change or adjustment.
• Checks food preparation and dining areas for cleanliness and proper presentation. Checks job stations for adequacy of supplies used for refill or replacement purposes.
• Supervises back-of-the-house and service operations while on duty. Assists counter/dining room/drive-thru team and food production team during rush periods to ensure the maintenance of quality, service and cleanliness standards.
• Assists counter/dining room/drive-thru team in greeting customers, taking orders, ringing food and beverage purchases into cash register, collecting