Assistant Manager

Position: Assistant Store Manager

Location: Body Energy Club
Job Type: Full-Time, Permanent
Pay: $19.00–$25.00 per hour
Schedule: Flexible availability required (7 days/week, 7:00am–10:30pm)

Position Summary

The Assistant Store Manager supports the Store Manager in overseeing daily operations of both the Smoothie/Juice Bar and Retail Supplement Store. This role requires strong leadership, customer service excellence, and product knowledge across smoothies, supplements, and health-focused retail. The Assistant Store Manager acts as a role model, coach, and key decision-maker to ensure smooth operations, sales growth, and adherence to Body Energy Club standards.

Qualifications

• Minimum 1–2 years of experience in food service, retail, or health/wellness environment
• Previous supervisory or leadership experience preferred
• Experience at Body Energy Club is considered an asset
• FoodSafe certification (or willingness to obtain)
• Strong knowledge of or interest in health, supplements, and nutrition

Key Expectations

• Demonstrate proficiency in all Body Energy Club policies and procedures for both smoothie bar and retail operations
• Uphold and enforce company standards for customer service, cleanliness, food safety, and professional conduct
• Act as a leader, coach, and role model for Smoothie Masters and Retail Associates
• Ensure customer needs are met in a timely, friendly, and efficient manner
• Support store-wide goals including sales growth, promotions, and monthly targets
• Assist with staff training, performance feedback, and daily supervision

Duties & ResponsibilitiesSmoothie Bar Operations

• Oversee preparation and delivery of smoothies in a fast-paced, high-volume environment
• Ensure strict adherence to FoodSafe and sanitation standards
• Audit daily checklists and ensure completion and accuracy
• Monitor smoothie bar inventory, place orders, and track product usage
• Address customer concerns related to smoothies and escalate when necessary

Retail & Supplement Operations

• Assist customers with supplement selection, product education, and lifestyle guidance
• Maintain strong knowledge of Body Energy Club supplements, retail products, and promotions
• Ensure retail shelves are stocked, organized, merchandised, and rotated properly
• Monitor retail inventory levels, place orders, and minimize shrink
• Support sales initiatives, upselling, and cross-promotion between smoothies and supplements

Leadership & Store Support

• Supervise staff on shift and provide coaching, feedback, and correction when required
• Support hiring, onboarding, and training of new team members
• Assist in scheduling, coverage, and on-call staffing needs
• Step in as Manager on Duty (MOD) when required
• Communicate staff concerns, operational issues, and improvement ideas to Store Manager
• Maintain positive team morale and lead by example

Minimum Job Requirements

• Flexible availability including mornings, evenings, weekends, and holidays
• Ability to work 32–40 hours per week
• Reliable and punctual with strong attendance
• Ability to work on short notice (on-call situations)

Knowledge, Skills & Abilities

• Strong verbal and written communication skills
• Excellent interpersonal and leadership skills
• Ability to learn and adapt quickly to new products and procedures
• Sales-oriented mindset with a focus on customer education
• Ability to work under moderate supervision and make independent decisions
• Capable of repetitive, fast-paced work
• Passion for health, wellness, and Body Energy Club products (preferred)

Working Conditions & Physical Effort

• Exposure to noise, food products, supplements, and retail equipment
• Regular use of blenders, knives, and point-of-sale systems
• Ability to stand for extended periods
• Ability to lift and move 20–30 lbs
• Frequent reaching, bending, and kneeling
• Ability to see, hear, and communicate clearly with staff and customers

Benefits

• Dental care
• Extended health care
• Life insurance
• Discounted or free food
• Store discount

Job Type: Full-time

Pay: $19.00-$25.00 per hour

Benefits:

• Company events
• On-site parking
• Store discount

Work Location: In person