Implementation Coordinator

Remote: This is a remote position and can work from anywhere in the US.

We are interested in every qualified candidate who is eligible to work in the United States. However, we are not currently able to sponsor work visas.

"High-Fiver" Wanted: Implementation Coordinator

Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited when a project is completed that you high-five the person next to you? If so, you are exactly who we are looking for.

We are looking for a talented, dedicated Implementation Coordinator to join our high-five team and take part in the continued growth of our dynamic company.

In this position, you will support the sales and implementation teams at AMP, an NCS Company. This role serves as the central hub for deploying services and hardware to clients. The core duties involve providing sales support by confirming resources and pricing, scheduling and deploying the implementation team to client sites, and actively managing projects by tracking progress and communicating status updates to leadership and clients.

About AMP (An NCS Company)

AMP is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before.

AMP is a division of National Carwash Solutions (NCS). NCS has grown to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth.

Our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow.

Why work for us?

We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We're dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way.

Job Duties and Responsibilities:

Sales Support & Pre-Implementation Coordination

• Confirm resource availability and staffing capacity for upcoming opportunities.
• Provide resource cost/pricing details during the sales process.
• Assist with proposal and quote creation and ensure final confirmation in coordination with the Hardware Coordinator and Finance Manager.

Resource Scheduling & Deployment

• Assign and schedule implementation team members, confirming where each person needs to be and by when.
• Communicate schedules and timelines clearly with both internal teams and customers.
• Adjust and reallocate resources as needed to accommodate client needs, delays, or unexpected variables.

Project Management & Communication

• Provide clients and AMP leadership with an executive-level view of implementation progress by site and by client (e.g., Not Started, In Progress, Complete).
• Collect issues, risks, or needs from on-site teams and synthesize them into a structured workplan with action items, owners, and due dates — feeding updates back into the scheduling process.
• Coordinate with external vendors and