Bid Coordinator/Customer Service Representative

Job Title:
Bid Coordinator / Customer Service Representative

Reports to:
National Sales Manager

Department:
Sales Support

FLSA:
Non-Exempt
Status:
Full Time

Summary

Quick Tie Products, Inc. is a rapidly growing, Jacksonville, FL based company with departments including engineering & design (including research & development) software & IT, sales & marketing, administration & finance, and manufacturing & warehousing.

Our bid coordinator will work closely with the Multifamily sales team to generate leads and additional multi-family sales. The ideal candidate will be an outgoing person that enjoys engaging with potential customers and other multi-family project players over the phone. He or she will also be meticulously organized to keep up with a multi-million-dollar portfolio of sales leads and project documentation.

Primary Responsibilities:

• Process oversite: Orchestrating the entire bid lifecycle, from initial opportunity identification to final submission and follow-up.
• Research to generate a bidder lead list pertaining to large multi-family projects and contact potential sales leads (e.g., contacting architects to discover who will be bidding on a particular project)
• Contact and submit bids for upcoming projects to all interested parties
• Answer simple customer service questions via phone or email regarding product or installation from interested bidders/customers
• Analyze and validate Invitations to Bid requests, by downloading and quickly reviewing and appropriately categorizing set projects
• Document Control – monitor and maintain up to date document versions and perform QA check on outgoing bid Submissions.
• Report and document activities using standard company CRM processes

Other Job Responsibilities:

• Coordination with internal department Estimating, engineering production etc.
• Build and foster relationships with customers, both new and existing
• Follow-up on sales leads and quotes
• Other duties as assigned

Qualifications:

• Proficiency in Microsoft Office products (Word, Excel, Outlook, Access) (mandatory)
• Previous inside sales and construction industry experience is (strongly preferred)
• College degree (preferred)
• Excellent verbal and written communication skills
• Excellent organizational skills and the ability to multi-task

Work Hours: 7:30am to 4:30pm, Monday – Thursday; 7:30am to noon on Fridays. Overtime and weekends as required.

Compensation: ~$65,000 year

Benefits for full-time employees include company subsidized health insurance and 401k+company match.

QuickTie is an EEO Employer. We do not discriminate based on race, religion, color, national origin, citizenship, sex, age, disability, ancestry, veteran status, genetic information, service in the uniformed services or any other classification protected by law.

All job offers are contingent upon successful completion of drug screen and background verification.