Virtual Sales Representative

Job Summary

Virtually measure properties lawns & gardens, present quotes and provide guidance and recommendations to residential customers in Fairfax County Virginia. All leads are provided to the candidate to follow-up and present quotes through our software measuring and quoting systems.

Company

We are a dynamic company that is evolving and growing into a market leader in Fairfax County Virginia for over 30 years. We operate in team environment with advancement opportunities

The inside sales position is designed to assist new leads and existing clients with information and quotes so they can purchase services with our company directly through email or the company website. You will communicate with clients through phone, text, email and team's virtual meetings.

Primary Position Responsibilities:

• Communicate and schedule phone calls or meetings to present quotes.
• Send existing clients upgrade options when requested.
• Send quotes soil tests for new clients.
• Give existing clients revised quotes on existing services or upgrading packages.

Functions of the position:

• 40 hours per week
• Time would be 7am to 4pm with 1 hour lunch break included.
• Monday-Friday schedule 7805 Cinder Bed Road
• Some remote work potential
• Attend Staff meetings weekly on Wednesday.
• Compensation/Benefits: Health, Dental, 401k, Paid Time Off
• Salary plus commission.
• Full company benefits offered-Health, Dental, 401k, Paid Time Off

Other Considerations:

This position works directly with the Support Team in many functions in a team atmosphere.

Complete training will be provided on our software, measuring tools of Property Intel as well as any other necessary elements to learn the job and skills at a high level.

Commitment to serving our clients thoroughly and quickly is very important. Accuracy and speed will make this new position a success.

Good communication skills, friendly and have a growth mindset for the company and personal development.

Requirements

Tasks

• Answer customers' questions about services, prices, availability, or credit terms.
• Attend sales or trade meetings or read related publications to obtain information about market conditions, business trends, regulations, or industry developments.
• Compute and compare costs of services.
• Consult with clients after sales or contract signings to resolve problems and provide ongoing support.
• Contact prospective or existing customers to discuss how services can meet their needs.
• Create forms or agreements to complete sales.
• Develop sales presentations or proposals to explain service specifications.
• Distribute promotional materials at meetings, conferences, or trade shows.
• Emphasize or recommend service features based on knowledge of customers' needs and vendor capabilities and limitations.
• Identify prospective customers using business directories, leads from clients, or information from conferences or trade shows.
• Inform customers of contracts or other information pertaining to purchased services.
• Maintain customer records using automated systems.
• Monitor market conditions, innovations, and competitors' services, prices, and sales.
• Negotiate prices or terms of sales or service agreements.
• Quote prices, credit terms, contract terms, or fulfillment dates for services.
• Communicate and schedule phone calls or meetings to present quotes.
• Send existing clients upgrade options when requested.
• Send quotes soil tests for new clients.
• Give existing clients revised quotes on existing services or upgrading packages.
• Use computers for various applications, such as database management, sales meetings, or word processing.

Technology Skills

• Access software — Microsoft, Service Autopilot
• Accounting software — Fund accounting software; Intuit QuickBooks Accounting
• Calendar and scheduling software — Calendly, Service Autopilot, Outlook
• Cloud-based data access and sharing software — Dropbox; Google Drive; Microsoft SharePoint; Microsoft Teams
• Customer relationship management CRM software —Service Autopilot
• Telephone Management software—Aircall
• Desktop communications/Sales Meetings software — Microsoft Teams
• Desktop publishing software — Adobe Systems Adobe InDesign; Microsoft Publisher
• Document management software — Adobe Systems Adobe Acrobat; Microsoft Excel; Microsoft Word
• Electronic mail software — Microsoft 365; Microsoft Outlook, Help Scout
• Graphics or photo imaging software — Adobe Systems Adobe Creative Cloud; Adobe Systems Adobe Illustrator; Adobe Systems Adobe Photoshop
• Human resources software — ADP Workforce Now
• Instant messaging software — Microsoft Teams
• Internet browser software — Mozilla Firefox; Google; Web browser software
• Office suite software — Microsoft Office
• Operating system software —Microsoft Windows
• Presentation software —Microsoft PowerPoint
• Spreadsheet software — Microsoft Excel
• Time accounting software — Service Autopilot, Calendly
• Video conferencing software — Microsoft Teams
• Video creation and editing software — YouTube
• Web page creation and editing software — Facebook; Google Sites; LinkedIn; Social media sites
• Word processing software —Microsoft Word
• Customer property measuring software—Property Intel

Detailed Work Activities

• Monitor market conditions or trends.
• Advise customers on the use of products or services.
• Advise others on business or operational matters.
• Answer customer questions about goods or services.
• Assess the cost effectiveness of products, projects, or services.
• Attend events to develop professional knowledge.
• Calculate costs of goods or services.
• Contact current or potential customers to promote products or services.
• Develop content for sales presentations or other materials.
• Distribute promotional literature or samples to customers.
• Estimate costs or terms of sales.
• Explain technical product or service information to customers.
• Identify potential customers.
• Maintain records of customer accounts.
• Prepare sales or other contracts.
• Recommend products or services to customers.
• Study product information to acquire professional knowledge.

Occupational Requirements

Work Activities

• Working with Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
• Communicating with Supervisors or Peers — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
• Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
• Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing data.
• Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others and maintaining them over time.
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
• Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic form.
• Communicating with People Outside the Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
• Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or company policies.
• Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
• Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
• Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
• Monitoring Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
• Scheduling Work and Activities — Scheduling events, programs, and activities, as well as the work of others.
• Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
• Thinking Creatively — Developing, designing, or creating new applications, ideas, relationships, systems, or products, including artistic contributions.