Program Supervisor

Change Lives With Recovery Innovations Our Mission is to empower people on their journey to recovery, helping them achieve their goals, rediscover meaning and purpose in life, and reconnect with themselves and their communities. Our Vision is to revolutionize healthcare by pioneering innovative solutions that go beyond behavioral health, empowering people to thrive in the communities where they live, work, and play. Join a groundbreaking team at the forefront of Peer-Powered Support, empowering individuals on their journey through mental health and substance use challenges Be part of something bigger—together, we can change lives and create lasting hope

Position: Program Supervisor

Job Type: Full-Time / Exempt

Shift Details: Shift Days - Shift Hours

Work Location: Crisis - Recovery Response Center - Peoria, AZ

Salary/Hourly Wage: $100,000 - $105,000/year

Specialties / Licenses or Certifications:

• Four (4) Minimum of two (2) years of full-time behavioral health experience.

• Minimum of two (2) years of supervisory/management experience required.

• Master's Degree in Psychology, Social Work, or related field from an accredited college or university.

• Independent licensure required according to state regulations.

Summary of Job: The Program Supervisor is responsible for planning, developing, organizing and maintaining activities within the Program.

Essential Duties and Responsibilities:

• Team Leadership:
• Supervises, trains and schedules assigned staff
• Plays a lead role with implementing training modules, adjusting them according to demand and upgrading them on a continuous basis.

• Provides on-call coverage for the Program as assigned.

• Guest Care & Advocacy:

• Assists individuals/families in developing natural supports to increase success in the community.

• Compliance & Risk Management:

• Ensures Incident Reports are initiated, completed, reviewed and submitted according to policy.
• Completes clinical documentation as required.
• Keeps abreast of all federal and state regulations and laws and all Recovery Innovations policies as they presently exist and as they change or are modified.

• Understands and adheres to Recovery Innovations compliance standards as they appear in the Code of Conduct and Conflict of Interest Policies.

• Cross Functional Collaboration:

• Assists with administration of the Program business plan to include ensuring contract expectations are met and adherence to budget.
• Develops and maintains positive and constructive working relationships with collateral agencies.

• Supports clinical team in screening potential participants and providing referrals to other agencies as needed.

• Additional Duties:

• Performs other related duties assigned.

Your well-being and success are our priority at RI—explore our benefits and discover how we invest in YOU every step of the way As an innovative leader in behavioral health care, we are committed to supporting our teams through a comprehensive benefits package. This includes competitive health, dental, and vision insurance, as well as access to mental health resources and wellness programs. We offer a strong retirement plan with company matching and generous paid time off to support work-life balance. In addition, we provide ongoing opportunities for professional development and training to help you advance in your career. We value the contributions of our team members and are dedicated to fostering a supportive, inclusive environment where you can thrive both personally and professionally.

Job Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Education/Licenses:

• Master's Degree in Psychology, Social Work, or related field from an accredited college or university.

• Independent licensure required according to state regulations.

• Experience:

• Four (4) Minimum of two (2) years of full-time behavioral health experience.

• Minimum of two (2) years of supervisory/management experience required.

• Skills:

• Ability to develop collaborative relationships with community partners.
• Basic computer skills.
• Ability to pay close attention to detail.
• Ability to problem solve.
• Ability to communicate both verbally and in writing.
• Effective listening skills.
• Excellent documentation skills.
• Demonstrated ability to work collaboratively with internal and external partners. .
• Demonstrated ability to communicate effectively both verbally and in writing.
• Ability to exercise considerable judgment and discretion.

• Must be able to pass de-escalation training, as defined by state requirements.

• Driving Requirements:

• If driving is required for this position, must meet all requirements outlined in Recovery Innovations' driving policy.

• If not qualified to drive per driving policy, a Non-Driver Attestation form must be signed.

• Miscellaneous Requirement(s):

• Travel required based on business need.
• Must be 18 years of older
• Successful complete and meet all requirements of the comprehensive credentialing process.
• Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism.
• We are a Second-Chance Employer
  • Must be able to pass a seven-year background check.
  • Must be able to pass substance abuse testing and/or tuberculous testing (if applicable).
  • Must be able to pass education verification check.
  • Must be able to obtain designated fingerprinting clearance in applicable states.
  • Must be able to pass three-year motor vehicle report and meet minimum eligibility requirements criteria of insurance carrier (if driving is required for this position).

A Direct Service Competency Checklist must be completed as part of the new hire onboarding process.

Physical Demands:

May include work close to the eyes and substantial motions of the wrist, hands, and/or fingers. Frequent sitting, standing, walking, handling, finger dexterity; eye-hand-foot coordination, use of corrected vision; color vision; use of auditory senses. May be required to lift up to twenty (20) pounds.

Work Environment

May work in an office environment or behavioral health facility. May have contact with individuals who are agitated and/or confused. Work may include travel throughout the geographic region.

ADDENDUM – Arizona

Education

Master's Degree in Psychology, Social Work or related field from an accredited college or university.

Licensure

Licensed Professional Counselor (LPC)

Licensed Clinical Social Worker (LCSW)

Licensed Marriage and Family Therapist (LMFT)

Certification

Misc. Requirement

Must be 21 years or older

ADDENDUM – Delaware

Education

Master's Degree in Psychology, Social Work or related field from an accredited college or university.

Licensure

Licensed Marriage and Family Therapist (LMFT)

Licensed Clinical Social Worker (LCSW)

Certification

Misc. Requirement

ADDENDUM – Louisiana

Education

Master's Degree in Psychology, Social Work or related field from an accredited college or university.

Licensure

Licensed Professional Counselor (LPC)

Licensed Clinical Social Worker (LCSW)

Licensed Marriage and Family Therapist (LMFT)

Certification

Misc. Requirement

HCBS License

Professional with minimum of 6 years working in a verifiable health or social service field

Must be 24 years or older

ADDENDUM – North Carolina

Education

Master's Degree in Psychology, Social Work or related field from an accredited college or university.

Licensure

Licensed Clinical Mental Health Counselor (LCMHC)

Licensed Clinical Social Worker (LCSW)

Licensed Marriage and Family Therapist (LMFT)

Certification

Misc. Requirement

ADDENDUM – Ohio

Education

Master's Degree in Social Work or Counseling from an accredited college or university.

Licensure

Licensed Professional Clinical Counselor (LPCC)

Licensed Independ Social Worker (LISW)

Licensed Independent Marriage and Family Therapist (LIMFT)

Certification

Misc. Requirement

ADDENDUM – Outpatient – North Carolina & Delaware

Education

Master's Degree in Psychology, Social Work or related field from an accredited college or university.

Licensure

Certification

Misc. Requirement

ADDENDUM – Washington

Education

Master's Degree in Psychology, Social Work or related field from an accredited college or university.

Licensure

Licensed Clinical Mental Health Counselor (LCMHC)

Licensed Independent Clinical Social Worker (LICSW)

Licensed Marriage and Family Therapist (LMFT)

Licensed Advanced Social Worker (LASW)

Certification

Additional specified state licensure for Licensed Agency Affiliated Counselor (AAC)

Misc. Requirement

Recovery Innovations is committed to providing equal employment opportunities to all individuals. Our hiring practices are based on merit, qualifications, and abilities. We do not discriminate against any employee or applicant on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other characteristic protected by law. We strive to create a workplace where every employee feels valued and respected.

Recovery Innovations is a second chance employer and we evaluate all qualified applicants fairly, including those with criminal histories, in accordance with legal and funder requirements. If you need assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Benefits/perks listed above may vary depending on the nature of your employment with Recovery Innovations.

The wage range for this role considers the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for any applicable geographic differential associated with the location at which the position may be filled. At Recovery Innovations compensation decisions are dependent on the facts and circumstances of each case.