Front Office Assistant

Job Description: Front Office Assistant

Company: Silver Service Refreshment Systems Location: Las Vegas, NV Pay Rate: $12.00 / Hour Job Type: (e.g., Full-time / Part-time)

About Us

Silver Service Refreshment Systems is dedicated to providing top-tier refreshment solutions to businesses across Las Vegas. We pride ourselves on excellent customer service and reliable delivery. We are currently seeking a friendly, organized, and reliable Front Office Assistant to join our team and be the first point of contact for our clients.

Position Overview

As the Front Office Assistant, you will play a vital role in keeping our daily operations running smoothly. You will be responsible for managing incoming communications, greeting visitors, and ensuring that customer orders are processed accurately. The ideal candidate is comfortable using computers, has a pleasant phone manner, and pays close attention to detail.

Key Responsibilities

• Order Management: accurately input and process customer orders using QuickBooks.
• Communications: Answer incoming phone calls in a professional manner, screen calls, and route them to the appropriate department.
• Customer Service: Respond to customer inquiries regarding delivery times or product availability.
• Reception: Greet visitors, vendors, and job applicants with a welcoming attitude.
• Administrative Support: Assist with general office tasks such as filing, data entry, monitoring office supplies, and keeping the reception area tidy.

Qualifications & Skills

• QuickBooks Experience: Previous experience with QuickBooks (specifically entering orders/invoices) is highly preferred.
• Communication: Strong verbal and written communication skills.
• Tech Savvy: Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable learning new software.
• Organization: Ability to multitask and prioritize duties in a fast-paced environment.
• Education: High School Diploma or equivalent required.

Pay: From $12.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)

Work Location: In person