Facilities Director (Req 101026)

Be a part of the mission at Whitney Young Health (WYH) to provide high quality healthcare that is affordable and accessible to our diverse community.

WYH has a robust benefits package including generous time off, affordable health, dental and vision insurance, 401k with safe harbor employer match, tuition reimbursement, term life insurance and more

GENERAL RESPONSIBILITIES:

The Facilities Director provides strategic and hands-on leadership for all facilities, plant operations, safety, and physical environment functions across the enterprise. This role also ensures regulatory compliance, operational reliability, cost control, and a safe, patient-centered environment of care.

RESPONSIBILITIES:

General Responsibilities

• Oversee day-to-day operations of all buildings, grounds and physical infrastructure.
• Conduct routine facility rounds to identify safety risks, deferred maintenance, and environmental issues.
• Respond to urgent facility issues impacting patient care (to include HVAC failures, plumbing, electrical, and life safety incidents).
• Coordinate work orders and preventive maintenance schedules across all sites.
• Supervise facilities, maintenance, and environmental services staff.
• Prioritize and dispatch internal staff or external vendors based on clinical impact.
• Ensure clinical spaces remain compliant with infection control and safety standards in conjunction with clinical leadership.
• Maintain accurate documentation of maintenance activities and corrective actions.

Preventative Maintenance/Asset Management

• Develop and manage a comprehensive Preventive Maintenance (PM) program.
• Maintain inventory of all facility assets (HVAC, generators, medical gas, boilers, elevators, etc.).
• Ensure timely inspections, testing, and servicing of critical systems.
• Oversee life-cycle planning for capital equipment and building systems.
• Track deferred maintenance and develop mitigation and replacement plans.
• Maintain equipment service contracts and warranties.

Regulatory Compliance/Environment of Care

• Ensure compliance with: The Joint Commission, OSHA, NFPA, Life Safety Code, (New York State DOH, OMH, OASAS, OCFS, OTDA, and other regulatory entities), state and local building, fire, and safety codes
• Co-facilitates the Facilities Management and Emergency Operations Committee.
• Prepares facilities for accreditation surveys, and fire inspections.
• Maintain documentation for life safety drawings, risk assessments, and compliance plans.
• Conduct and document emergency preparedness drills related to facilities operations.
• Ensure proper signage, accessibility (ADA), and patient safety features.

Project Management/Space Planning

• Lead facility renovations, expansions, and new site build-outs.
• Coordinate with architects, engineers, contractors, and local authorities.
• Ensure projects meet clinical workflow, regulatory, and safety requirements.
• Develop project scopes, timelines, and budgets.
• Oversee punch lists, inspections, and occupancy approvals.
• Coordinate clinic moves, space reconfigurations, and service expansions.
• Collaborate with clinical leadership on space utilization and workflow.
• Support opening of new services and clinics.
• Ensure exam rooms and clinical spaces meet operational needs.
• Coordinate Furniture, Fixtures, and Equipment (FF&E).
• Maintain clean, functional, and welcoming patient environments.

Reporting

• Provide regular reporting to the COO on: Facility risks; Capital needs; Deferred maintenance; Regulatory readiness; Cost management/mitigation
• Participate in organizational planning and growth initiatives.
• Serve as a trusted operational partner to clinical and administrative leaders.

Miscellaneous

• Demonstrates excellence in both internal and external customer service.
• Ensures and/or remains in compliance with local, state, and federal regulation, i.e. DHHS HRSA and NYSDOH, and all accreditation standards (e.g. Joint Commission and NCQA-PCMH).
• Adheres to the National Patient Safety Goals as defined by the Joint Commission and Whitney M. Young Jr. Health Center.
• Completes other duties as assigned.

Requirements:

MINIMUM QUALIFICATIONS:

• Five (5) years of facilities management experience.
• Three (3) years' experience in the administration of maintenance and repair facilities.
• One (1) year supervisory experience.
• Excellent communication skills.
• Strong documentation and organizational skills.
• Budgeting and vendor negotiation skills.
• Strong understanding of regulatory and safety requirements

PREFERRED QUALIFICATIONS:

• Eight (8) years' experience in the administration of maintenance and repair facilities
• Three (3) years' supervisory experience
• Healthcare facilities management experience (to include The Joint Commission readiness)
• Project management and capital planning expertise
• Collaborative leadership style with clinical sensitivity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected status.

Salary Range: $105,000 - $137,000 annually