Technical Program Director

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Fractal is a strategic AI partner to Fortune 500 companies with a vision to power every human decision in the enterprise. Fractal is building a world where individual choices, freedom, and diversity are the greatest assets; an ecosystem where human imagination is at the heart of every decision. Where no possibility is written off, only challenged to get better. We believe that a true Fractalite is the one who empowers imagination with intelligence. Fractal has been featured as a Great Place to Work by The Economic Times in partnership with the Great Place to Work Institute and recognized as a 'Cool Vendor' and a 'Vendor to Watch' by Gartner.

Please visit Fractal | Intelligence for Imagination for more information about Fractal.

Note:  This position is not eligible for Immigration Sponsorship at this time.

Role Overview

Results-driven Program Director to lead and oversee large-scale, complex technical initiatives within our healthcare payer consulting practice. This role demands expertise in healthcare payer operations, strong leadership in managing cross-functional teams, and a proven track record of delivering enterprise-level technology programs. The ideal candidate will serve as a trusted advisor to clients, drive innovation, and ensure successful program execution from inception to completion.

Responsibilities

• Lead end-to-end delivery of multi-million-dollar technical programs for healthcare payer clients, including system modernization, platform integration, and digital transformation.

• Develop and manage program roadmaps, timelines, budgets, and resource plans aligned with client goals and requirements.

• Serve as the primary point of contact for client executives, fostering strong relationships and ensuring alignment across stakeholders.

• Oversee cross-functional teams including architects, developers, analysts, and consultants across multiple workstreams.

• Identify risks and implement mitigation strategies to ensure program success.

• Drive continuous improvement and innovation in delivery methodologies, tools, and client engagement models.

• Provide thought leadership in healthcare payer trends.

Past Experience

• 12+ years of experience in program management or consulting leadership roles, with at least 5 years in the healthcare payer domain.

• Proven success managing large-scale technical programs involving data engineering platforms preferably on Databricks.

• Ability to lead technical teams across shores and deliver large initiatives

• Exceptional communication, negotiation, and stakeholder management skills.

• Experience with Agile, Waterfall, and hybrid delivery models.

• Worked as a consultant for more than 4-5 years with multiple clients

• Familiarity with cloud platforms (AWS, Azure, GCP) and data analytics tools.

• Experience with AI/ML applications in healthcare operations.

• Self learner and adoption of new technology trends across engineering and AI

Pay:

The wage range for this role takes into