3rd shift overnight Front desk

Job Overview
We are seeking a dedicated Overnight Front Desk Person to join our team. The ideal candidate will be the first point of contact for guests, providing exceptional customer service and creating a welcoming atmosphere.

Duties
- Greet guests upon arrival and check them in/out
- Assist guests with inquiries and provide information about hotel services and local attractions
- Handle reservations and cancellations efficiently
- Manage phone systems and direct calls to the appropriate department
- Process payments and maintain guest accounts
- Ensure the lobby area is clean and presentable
- Address guest concerns and escalate issues as needed

Requirements

• Excellent customer service skills with a friendly and professional demeanor
• Ability to speak multiple languages is a plus
• Strong communication skills both written and verbal

Job Types: Full-time, Part-time

Pay: $ $13.00 per hour

Benefits:

• Employee discount
• Free parking

Shift availability:

• Overnight Shift (Required)

Ability to Commute:

• Winston-Salem, NC Required)

Ability to Relocate:

• Winston-Salem, NC 27101: Relocate before starting work (Required)

Work Location: In person