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About
Your opportunity
By joining the Kardium team, you can help make a difference in the lives of millions around the world. We have developed a ground-breaking medical device for the diagnosis and treatment of the most common heart rhythm disorder, atrial fibrillation – which can cause stroke, heart failure, and other heart-related complications.
Kardium's mission is to deliver the best treatment for atrial fibrillation. To achieve this, we have developed The Globe Pulsed Field System – a revolutionary solution designed by our world-class technical team. The Globe System offers strong, unique, and customer-valued advantages over other treatments on the market, and leading physicians are already using it and helping to share our story.
We have obtained FDA approval and officially begun the commercial launch of the Globe Pulsed Field System. This is a pivotal and exciting time in our journey, as we bring this life-changing technology to patients
As the Internal Technical Writer on the Technical Publications team, you will work with cross-functional teams to effectively communicate the usage of applications and operational processes for Kardium employees. Critical to this role is the ability to communicate complex material clearly for audiences of varying backgrounds and levels of expertise, while ensuring compliance with regulatory standards, standard operating procedures, and industry best practices.
Please note, this opportunity is a hybrid work arrangement, located in Burnaby, BC.
Meaningful work you will be a part of :
Plan, write, edit, and maintain internal instructional and reference materials such as user guides, service manuals, and knowledge bases
Collaborate with functional teams to understand how they use applications and processes, develop working knowledge of the tools used, and create user-focused training materials and documentation
Work with application and process owners to develop and document process flows and operational procedures
Define appropriate authoring tools and output formats for documentation based on user needs
Create clear, easy-to-follow documentation while ensuring compliance with regulatory and quality requirements
Manage the review, approval, and version control of documentation throughout its lifecycle
Prepare and maintain financial statement process control documentation, including narratives, instructions, and flowcharts that reflect current practices
Contribute to maintaining and enhancing the Technical Publications infrastructure, including style guides, templates, work instructions, authoring tools, and documentation processes
What you bring to the team
Our Kardium team is smart, creative, and passionate about creating cutting-edge medical devices to help improve people's lives. We work within a collaborative environment based on trust and respect. And we understand that only by working together can we solve the unsolvable. You bring to the team these characteristics, plus:
Bachelor's degree or equivalent; coursework in writing or communication is an asset
A minimum of five years' experience developing technical documentation in a regulated industry, where you developed exemplary technical writing skills to independently drive projects and author documentation
Strong interviewing and research skills coupled with excellent attention to detail
Experience with XML, single-sourcing, and content management
Expertise using Madcap Flare, Microsoft Office, and source control software (e.g., Git)
A well-developed ability to prioritize, meet deadlines, and work on several projects concurrently
The ability to adapt to changes and shifting priorities effectively
Initiative to lead working groups with subject matter experts to define project scope and to execute plans independently
The aptitude for working within a regulated environment
Why work at Kardium?
A meaningful career working with a truly innovative technology and an ambitious team, combined with:
Knowing every day that you are making a difference by helping treat a condition that debilitates millions of people worldwide
A great working environment with opportunities to develop your skills and knowledge while working with cutting-edge technology
Opportunity to extend your knowledge by interacting with other team members in a multi-disciplinary environment that includes electrical and mechanical engineers, biologists, and specialists in human factors, and clinical and regulatory affairs
The option to work remotely
An engaged leadership team that believes in mentoring and growing employees' careers
Supportive and fun colleagues with plenty of social events to encourage people connections
And our employees think we are great too – check out Glassdoor to learn more
Compensation
Kardium has listed the total cash compensation range (base salary + 5% RRSP contribution) that we expect to pay applicants for this role, as of the time of this posting. Pay offered will be determined based on numerous relevant business and candidate factors including, for example, education, qualifications, certifications, experience, skills, and business or organizational needs. For candidates with more or less experience than listed above, the pay range will be adjusted.
As a permanent employee, you will also participate in Kardium's stock option plan.
$72,000 - $110,000 (CAD Annually)
Your Benefits & Well-being
Total cash – the total cash we've listed for this position includes a base salary, plus a contribution to a Registered Retirement Savings plans (RRSP) to help support your financial goals.
Comprehensive medical & dental coverage – for all permanent employees – effective as of Day 1, with no waiting period.
Work-day flexibility – additionally, we provide 3 personal days per year.
Support – for you (and your dependents) overall well-being.
Career progression and learning support.
Professional membership support.
Family building – we provide top up for both maternity leave & adoptive leave. Employees can also enroll in benefit coverage for fertility drug treatment.
Life at Kardium
What makes us a great place to work?
Our Purpose
Our People
Our Culture
At Kardium, we embrace diversity of background, experience, and perspective and we're committed to inclusion and equity at every level. We encourage applications from all qualified candidates who represent the full diversity of all communities.
We collaborate with Employee Resource Groups (ERGs), as volunteer-led groups who share a common dimension of diversity and come together to provide support, education, and other opportunities across Kardium. Examples of our ERGs include Women ERG, Pride ERG, Race Ethnicity & Cultural Heritage (REACH) ERG, Truth & Reconciliation ERG, Persian Community ERG, Chinese ERG, Barangay Kardium (Filipino) ERG, Brazilian ERG and Irish ERG.
As part of your application, we encourage you to note if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations). There will be an optional section in the application form where you can provide this information to the recruitment team.
And our employees think we are great too – check out Glassdoor to learn more
Languages
- English
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