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Service Advisor
Westview Steering & Brake
- Prince Albert, Saskatchewan, Canada
- Prince Albert, Saskatchewan, Canada
About
Do you have trouble sitting around waiting for things to happen?
Do you have excellent communication skills and some computer skills?
We are a clean and friendly family-owned full-service auto repair facility in Prince Albert Sk. We are looking to add to our team we recently moved to a larger, brighter location. We are only open Monday to Friday leaving your weekends to enjoy the many parks and lakes in our surrounding area.
Qualifications:
- Cheerful self-motivated kind and enjoys learning something new.
- A valid driver's license.
- Ability to operate a manual transmission vehicle is an asset but we are willing to teach you if you are the right fit.
- Greeting customers and directing them to available mechanics.
- Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.
- Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.
- Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off, and vehicle pick-up.
- Providing customers with information and advice on warranty protections, potential cost savings, and the advantages of trading in versus fixing their car.
- Managing and overseeing the dealership's workflow and schedule.
- Calling customers to advise them about service changes or car pick-up times.
- Maintaining positive customer relationships to ensure repeat business.
- Ensuring all details on services rendered and costs are related to customers and processing their payments.
- Liaising with service technicians about parts ordering and ensuring parts are available when needed.
Languages
- English
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